Product Specialist (Sandton) at Capitec Bank

Purpose Statement

• Liaise with the business to formulate business specifications and functional descriptions to meet business requirements.
• Liaise with the development team to hand over functional descriptions.
• Compile test plans and ensure delivery aligns with business requirements.
• Conduct continuous business and industry research to guide the critical evaluation of new and existing software/application solutions.
• Undertake impact analysis specific to the solution and related changes, including within the solution and affected peer systems.
• Identify risks, issues, and decisions needed to support project deliverables and scope. This also includes an understanding of Project Management principles (Prince2).
• Understand and conceptualise the MIS/reporting requirements and needs from the solution.
• Align the solution and operations with relevant internal and external governance and compliance requirements and prerequisites.
• Demonstrate leadership skills; including management of teams, expectations, processes, solutions, and operational change.
• Gather and document business requirements, develop functional and test documentation, and ensure alignment between business needs, technical specifications, and delivery timelines.
• Act as a liaison between stakeholders, IT teams, and vendors throughout the development lifecycle.
• Manage testing, production support, and post-implementation validation.
• Continuously drive innovation and process improvement, while ensuring timely delivery of documentation and solutions aligned with strategic and commercial objectives.

Qualifications (Minimum)

• A relevant tertiary qualification in Business Analysis
• Grade 12 National Certificate / Vocational

Experience and Knowledge
Minimum Experience:

• At least 7 years’ work experience in Business Analysis
• Proven work experience as a Business Analyst (BA) within a Product Specialist environment
• Change management
• Basic project management 

Minimum Knowledge:

Must have detailed knowledge of:

• Business analysis and design
• IT systems development processes. End to End experience of development life cycle
• Application development
• Testing practices and methodology
• Banking and IT standards and governance
• Financial principals

Ideal Knowledge:

• Detailed knowledge of:
• Agile development life cycle 
• SDLC 
• PRINCE2
• Change management
• Banking systems
• Credit granting/savings
• Collections environment
• MIS/BI/Data warehousing
• UML and Business Process Modelling (BPM) – EA and Visio

Solid understanding of:

• Capitec Bank systems environment and business model
• Best practices for Quality Assurance (QA)
• Project management
• Conflict management

Skills

• Analytical Skills
• Problem solving skills
• Attention to Detail
• Planning, organising and coordination skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Presentation Skills
• Facilitation Skills
• Commercial Thinking Skills
• Strategic Thinking Skills
• Project Management Skills (Methodolgy Specific)
• Change Management Skills

Conditions of Employment

• Clear criminal and credit record
• Contactable via own mobile phone
• A valid driver's license and own vehicle is required