Product Success Specialist (Product Manager experience required) at Aha!

As Product Success Specialist, Your Responsibilities Will Include
We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices.

• Delivering responsive customer service using our proven frameworks
• Leading demos for new customers and new teams
• Sharing best practices to help customers set strategy, capture ideas, prioritize work, and create visual roadmaps
• Helping customers integrate Aha! with their existing tools (e.g. development systems)
• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
• Sharing customer feedback internally
• Testing new product functionality as needed