Programme Manager : School of Management at Absa

Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. It also carries the responsibility of owning, operationally supporting and maintaining specialist security services to safeguard the confidentiality, integrity and availability of infrastructure and information to our customers in order to meet industry and regulatory requirements and good practice.

You will develop tactical strategy and delivery plans, formulate associated practice/s and ensure operational implementation and adaption i.t.o. project management methodology, governance and delivery objectives.

Job Description
Client/Customer

• Provide advanced specialist advice and give input to the service delivery excellence practice optimisation
• Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration
• Develop and maintain relationships with relevant stakeholders that contributes to a culture of customer service excellence

Process

• Provide a sound administrative service and recommendations based on customer and client needs, current information and administrative trends
• Use the insights gained through business information reports to measure success and realign tactical strategy and objectives where appropriate
• Understand project management area of application in order to exhibit insight and use understanding to make applicable recommendations and improvements
• Define change control procedures and ensure the management of projects according to identified standards, controls and best operating practices
• Design, develop, implement and monitor area specific improvement programmes in service of system optimisation and best practice implementation
• Ensure the development and facilitation of clearly defined project plans in line with organisationally adopted project management methodology
• Provide management reporting for decision making, including project appraisal, evaluation and post-implementation analysis
• Identify and document expectations and requirements, ensuring project business cases and scopes are agreed, documented and approved
• Manage and monitor the availability of information for project management information tracking, status reporting and accuracy purposes
• Provide advanced specialist advice and support in the analysis, development and implementation of best practices across value chain(s)
• Obtain, analyse and report on practices related to a value chain function to identify initiatives that will improve performance and compliance
• Provide specialist advice to enable planning for delivery plans that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs
• Identify and develop solutions for challenges in the relevant business area

Conduct

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards

Finance

• Provide advanced specialist advice to prevent and reduce financial wastage in the relevant business area

Learning and Growth

• Drive and participate in forums that positively contributes to functional knowledge improvement
• Provide advanced specialist advice and input with regards to change management initiatives within the area of specialisation

Education And Experience Required

• Bachelor`s Degrees and Advanced Diplomas in Business, Commerce and Management Studies
• 5 - 8 years’ experience in a similar environment, of which 2 - 3 years at management level
• Project Management Certification
• Project and Programme Management experience
• Experience in Stakeholder Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)