Project Management Lead at NTT Ltd.

Key role and responsibilities:

• Oversee the execution and completion of client implementation projects
• Oversee people who lead projects supporting the company-client relationship, ensuring customer satisfaction
• Provides budget analysis, labor planning, and coordination of activities between client and company employees
• Monitors project completion from initiation through delivery to meet revenue and cost projections
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements
• Serve as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients
• Determine and define client implementation project scope and objectives
• Prepare budget based on scope of work and resource requirements
• Create the project management plan based on requirements and obtain sign off
• Track projects cost to monitor compliance to budget
• Develop and manage a detailed client implementation project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilise industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Oversee all incoming and outgoing project documentation and administration and develop relevant project status and related reports
• Ensure that project milestones are met, project scope changes are aligned to budget and managed effectively
• Action improvements from project reviews using artefacts from projects including historical metrics to improve current  project processes and increase project quality delivery

Knowledge, skills and attributes:

• Excellent communication and stakeholder engagement skills
• Strong organizing, planning and administration skills
• Strong attention to detail and accuracy
• Strong interpersonal skills and extremely resourceful
• Excellent analytical skills
• Proactive approach with the ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Adaptable and flexible with sound collaboration skills
• Ability to manage conflict using a solution-focused approach
• Ability to solve problems creatively
• Ability to complete projects according to outlined scope, budget and timeline
• Ability to coordinate the activities of a variety of stakeholders to drive completion of projects
• Software knowledge, e.g. Power BI, Project Web App

Academic qualifications and certifications:

• Bachelor’s or equivalent degree in the relevant field of study
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.

Required experience:

• Professional experience in project management experience in a cross-business unit capacity
• Proven project management experience including high complexity, cross business unit projects
• Experience using with project management software tools, methodologies, and best practices
• Demonstrated experience managing the entire project lifecycle
• Demonstrated experience coordinating operational tasks of a team
• Demonstrated experience delivering client implementation projects
• Experience delivering projects using an agile methodology
• Experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities
• Experience interacting with executive stakeholders and providing feedback in steering committee meetings