Project Manager: Digital Distribution at Santam Insurance

What will you do?

• This career opportunity is available at SHA Risk Specialists a division of Santam for a Project Manager: Digital Distribution, who will be based in Johannesburg: Illovo.

What will make you successful in this role?

Project Management

• Deep understanding of project management methods, techniques and tools.
• Deep understanding of agile ways of working, techniques and tools.
• Deep understanding of the system development lifecycle and frameworks for business solution delivery. Incudes waterfall, iterative and agile methods.
• Understands architectural considerations in order to effectively factor them into planning, decisions and recommendations and to effectively communicate.
• Familiarity with change management disciplines including stakeholder management, communication and business readiness.
• Ability to identify project implications based on an understanding of systems, processes and business.

Sprints:

• Prepare for and manage scheduling of regular meetings such as Sprint Review, Sprint Planning, Sprint Retrospectives and Project Retrospectives.
• Calculates sprint point and allocation over upcoming sprints.
• Manages developers sprint tasks & velocity.
• Reviews stand-up feedback and actions blockers &
• dragging tasks.    
• Estimating and/or sizing of work collaboratively
• Iteration and frequent releasing of production-ready code
• Identify and escalate potential team issues
• Project Definition, Inception and Kick-off (kick-off sessions; definition of charter; facilitate definition of requirements and user stories).
• Project Planning (scoping, conceptual sprint planning and development; project and work stream definition; sizing and estimating; sprint, release and milestone management).
• Project Financial and Cost management (accurate budgeting, actuals tracking, forecast projections, monitoring and control of expenses, invoicing and payment).
• Project Time and Cost management (budget definition, monitoring and control; time recording and costing; Invoicing and payments; cost containment).
• Managing Project Scope (understanding project scope and product backlog; monitoring scope).
• Project level Risk, Issue and Decision management (including Dependency management and escalation).

Business to Business Liaison

• Communicate resourcing and timelines with business head regularly
• Manage Business Head’s expectations around delivery
• Work with our suppliers and partners to ensure that timelines are adequately met and that budget is utilised appropriately. 
• Ensure requirements are fleshed out from client BA and liaise with development
• team.
• Assist with Business case for Business Head
• Identifying opportunities for growth and escalating to the Business Head
• Manage change in accordance with the change control process.

What will make you successful in this role?

General Administration

• Project Reporting (reporting on status, financials, schedule, risk, blockers and issues, quality; reporting on metrics including burn up/down charts, team velocity; updating Agile/PMC reporting and management tools).
• Defining and implementing the project’s Governance framework (review and sign-offs, decision-making, steerco management, change control and content review, management of tolerances, closure and lessons learned).
• Quality Management (ensuring projects deliverables meet the requirements and the appropriate quality. Includes ceremonies such as: team retrospectives, attending Scrum-of-Scrum sessions, managing dependencies, blockers/ impediments and resourcing).
• Project Success management (agree and regularly review project measures of success ensuring projects deliverables meet the programme requirements and the appropriate quality).
• Support implementation of the Agile way of working. Adherence to the Agile framework, governance, standards for reporting and Tools (JIRA, Confluence).

Qualification and Experience

• Minimum: Bachelor’s Degree
• Ideal: BSci Computer Science plus Scrum master certification
• Preferably 5 years + relevant experience in Software development/ asset management/ insurance / digital agency

Knowledge and Skills

• Project Management Process
• Agile process and principles
• Forecasts, budgets and billing
• Value proposition
• Business case development 
• Coaching
• Administrative skills
• Analysis and judgement
• Attention to detail
• Client orientation 
• Communication Skills including negotiation
• Initiative
• Leadership
• Strategic thinking
• Managing and delegating work to team members
• Planning and budgeting
• Teamwork

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently