Projects & Transitions Specialist - Rosebank at De Beers Group

Job Description:

• Run complex Accounting Services (AS) & Employee Services (ES) transitions and/or projects from design and development stage to implementation and completion stage
• Define requirements and plan transition and/or project lifecycle
• Document management, including managing systems and tools during project delivery to ensure proper document management
• Create strategies for risk mitigation and contingency planning
• Demonstrate leadership to define requirements for transition and project risk and allocate appropriate resources
• Develop requests for proposals for external services
• Communicate with all stakeholders
• Manage both the dependencies and the interfaces between transition projects
• Manage and report progress and risks to the transition’s and project’s successful outcome
• Apply a structured change management approach and methodology for business risks
• Identify potential people-side risks and anticipated points of resistance, in line with HR and develop specific plans to mitigate or address the concerns
• Conduct transition and/or project readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
• Develop a set of actionable and targeted change management plans – including sponsor roadmap, training plan and resistance management plan
• Identify resistance and performance gaps, and work to interface and implement corrective actions using the key stakeholders in the process, for example learning and development, HR, etc.
• Work with teams to integrate change management activities into the overall transition and/or project plan
• Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support the transition and/or project
• Responsible for the research and development of the change programmes ensuring best fit for the organisation
• Support strategic initiatives to ensure quality service delivery, continuous improvement and innovation
• Work with Service Management and the Transition and Projects team to establish strategic goals and priorities
• Promote GSS to current as well as new businesses to achieve buy in and support
• Implement an operating plan for area of responsibility to deliver accurate and high quality budget
• Drive compliance to audit findings and ensure quality implementation
• Interpret and communicate relevant policies and procedures
• Be customer and transition focused/orientated
• Lead the transition of outstanding AS & ES processes to GSS
• Demonstrate behaviour in line with health, safety and environmental standards and with the Group’s values;
• Demonstrate behaviour in line with the Group’s values, standards and a professional workplace
• Fully understand all GSS policies, processes and systems which apply to your work;

Qualifications:

• Degree level education such as BComm, BusSc, BSc Actuarial Science, Technology or Engineering or related field
• Preferably with post graduate qualification (e.g. Honours, CA, CFA or MBA)
• PMP (Project Management Professional) Certification or equivalent preferred;
• MS Project/ SmartSheets;
• Post qualification project management and management level experience;

EXPERIENCE

• 5 + years’ experience in project management, working on large scale and complex initiatives
• Experience in the transition of work/activities between BUs;     
• Good understanding of shared services and service management processes (performance management, service level management, customer surveys, continuous improvement, etc.);