Provider Administrator - Cape town (Parcdu cap) at Momentum Metropolitan Holdings Limited

Requirements

• Matric
• At least 2 - 3 years’ experience, preferably in medical scheme industry.
• At least 2 - 3 years Client services or call centre experience
• Proficient in MS Office (Excel, Word, Outlook)

Duties & Responsibilities

• Maintaining and updating of medical practice information
• Capturing and loading of provider and/or clinical data
• Administering the contracting of service providers on system
• Participate in Provider Engagement projects on an ad hoc basis
• Communicate verbally and in writing with medical practices in a professional manner
• Investigate and resolve claim queries
• Handle incoming telephonic and email queries from providers and third parties
• Educating and supporting the external healthcare providers in the business systems.
• Conduct telephonic surveys of service providers.