PSE Inventory Manager at Metso Outotec

JOB STATEMENT

Primarily responsible for the Inventory management on Metso Outotec Owned Inventory (MOI) consignment agreements, and secondarily for spares for Repairs and SVS Upgrades projects. Consignment inventory is the preferred tool to increase sales, customer satisfaction and brand loyalty. Customer Consignment inventory is any inventory legally owned by Metso Outotec but reserved for the exclusive use of a customer under contractual agreement.

The inventory can be in Metso Outotec owned warehouse locations or at the defined party´s premises, but preferably on a customer premises. However, the inventory needs to be managed carefully to ensure that the benefits contribute to Metso Outotec profitability targets and our customers satisfaction.

Repairs and SVS Upgrades and Modernisation Projects are two critical functions offered by Metso Outotec PSE to extend the life expectancy of Metso Outotec equipment. Completion of these projects are critical to customers and any delay in obtaining spares for these projects could cost our customers to lose production and for Metso Outotec to lose credibility and future sales

JOB DUTIES AND RESPONSIBILITIES

• Ensures MOI Contractual Agreements minimal requirements are understood and implemented in MA Africa
• Works with the Global and Market Area commercial proposals team to evaluate and select of the optimum SAP Consignment Model for each customer proposal
• Considers all factors when deciding on the SAP model for the consigned inventory.
• Works with Technical Sales Support (TSS) and commercial proposal teams to identify and specify the correct Inventory Items’ Selection, Safety Stock and Reorder Points to suit each customer proposal
• Assists the Commercial Proposals & TSS with the Integrated Services Solutions (ISS) Approval Process for new consignment agreements, amendments and renewals.
• Ensures approval requests are documented with the MOI Estimate Sheet and the MOI Approval Form
• Responsible for end-to-end Consigned Inventory Management and Monitoring.
• Starting with creating bill of material per signed project, confirming suppliers with Metso Outotec Sourcing department, placing the demand in the applicable system, tracking progress throughout manufacturing process, tracking delivery and ultimately managing the inventory in the designated storage locations. 
• Sets up a Stock Management system which will include assigning regional personnel to regularly visit designated storage locations to do cycle count and is also responsible for stock adjustments and assist external stock audits
• Consolidates a record of all consumptions from the designated storage locations and assists the Life Cycle Service (LCS) administrators to invoice according to the agreed pricing
• Works with the Africa Market Area LCS Contracts manager to optimise the stock holding in all MOI storage locations to reduce wastage, over and understocking and eliminate unnecessary logistic cost
• Works closely with the regional LCS management, LCS Contracts Manager and regional Sales and Services teams to monitor contract performance on all inventory related service activities
• For Repairs and SVS Projects Bill of Material (BOM), the Inventory Manager will be responsible for the loading of the demand for spares and wears for refurbishment projects depending on the plan handed over from the project managers or coordinators
• Works with the Business Lines (BL) Delivery management teams to track deliveries from suppliers to final delivery in the designated storage locations
• Works with Africa Market Area Logistics to ensure the optimal delivery routes are selected to prevent any delays
• Provides regular feedback to project managers / coordinators on expected delivery times for spares

RELATIONSHIPS

• Mining Customers ranging from supervisor to Chief Executive Officer levels
• FSE / LCS Regional Contract Managers
• LCS Contracts Support team, including planners and administrators.
• LCS Site / Project Managers
• Integrated Services Solutions (ISS) Global Support team
•  REP Manager and SVS Project Coordinators
• AMA Logistics and Quote & Order Management
• Commercial Proposals and Technical Sales Support
• Global PL Delivery Management and Global Deployment and Compliance Management
• Sourcing Department

QUALIFICATIONS & EXPERIENCE

• Matric (Grade 12)
• Any recognized commercial degree with a minimum of 10 years’ experience or similar qualification and 15 years’ experience in a product support or services role preferably in a heavy engineering or mining industry
• Experience in Metso Outotec or similar Original Equipment Manufacturing (OEM) procurement, delivery, logistics and warehousing practices will be a major advantage.
• Experience in commercial contract management in the services or product support environment would be a great advantage
• Knowledge of best practices in planning, inventory management and logistic execution on a long-term performance contract
• Experience working in a customer-focused and fast-paced professional environment.
• Knowledge of Metso Outotec SAP, reporting tools and products will be a huge advantage

WORKING CONDITIONS:

• 60% on contract sites and 40% in office
• Frequent travel in Africa will be required

SKILLS AND ABILITIES

• Strong interpersonal, leadership and administrative skills
• Strong analytical skills
• Willing to actively engage in problem solving
• Ability to effectively communicate defined OEM inventory guidelines and practices to the customers
• Strong written and verbal communication skills in English
• Proficient in Microsoft Excel, Project, Word and PowerPoint