Quality Advisor: Distribution - Clayville at Clover S.A. Proprietary Limited

Job Advert Summary    

The purpose of the position is to provide a quality assurance and quality control function to distribution. 

Relevant degree required. 

• Degree
• Relevant experience in applying job related concepts, techniques and processes at the required level 
• People management experience  
• Business English: Fluent
• Computer literacy (Basic) 
• Code 08 Driver's license 
• Travel off-site/overnight stay
• Work shifts/weekends/public holidays

Competencies    

• Coach and develop people 
• Ability to influence 
• Proactive and action orientated 
• Approaches situations with an open mind and solves problems creatively 
• Lead and drive change for improvement 
• Collaborate with others to achieve a common objective 
• Administrative capabilities 
• Thinking and reasoning logically 
• Customer orientated 
• Communicates effectively 
• Ability to plan and organize 

Duties and Responsibilities    

Implement and maintain the Quality and Food Safety System  

• Implement and manage warehouse quality and food safety system. Change procedures/operations where needed together with the relevant Managers
• Verify quality systems and procedures on the branch by doing and coordinate internal audits and the closing and correct reporting thereof 
• Swab and monitor results of the cold warehouses and refrigerated trucks for monthly pathogen testing 
• Ensure Hazard Analysis Critical Control Point (HACCP) is maintained, including HACCP and Quality meetings are done effectively 
• Manage the Entropy system regarding the procedures, records, investigations and non-conformances 

Develop and implement cold chain monitoring within supply chain  

• Lead supply chain planning team to greatness and ensure all staff is trained on all supply chain planning systems and processes 
• Implement and monitor temperature measurements throughout the warehouse and the branch’s distribution processes 
• Develop and implement correct monitoring systems and relevant reports
• Develop and implement corrective actions to ensure compliance to quality requirements 
• Investigate customer complaints up to the relevant customer/shop regarding temperatures and procedures. 
• Conduct audits of the various trucks - Primary, Haulier and Secondary regarding the ability to maintain the temperature. This will include the physical truck as well as loading and off-loading procedures. 

Conduct complaints and incidents reporting in Distribution  

• Develop and implement Investigation and corrective actions 
• Investigate food safety and quality incidents at the warehouse  
• Raise, and follow up,on non-conformances for all quality and food safety related issues on the branch with the various departments, service providers and BUs. 
• Assist different BU's with quality complaints and investigations 
• Develop and implement communication between different departments on the site 

Develop and implement quality requirements for the trade including complaints and incidents investigations and reporting  

• Investigate consumer complaints in the trade 
• Implement corrective actions together with the Sales department and the relevant person at the store level 
• Conduct training where needed to relevant people 
• Monitor temperature throughout the trade 
• Report monthly on temperatures, trade issues and corrective actions