Quality and Warehouse Controller (JB5767) at Kontak Recruitment

This is an ideal position for someone who can implement structure from scratch. The warehouse currently lacks established systems and processes, so we need someone confident in setting up and maintaining strong workflows, documentation practices, and quality controls.

Required Experience and Skills

• Experience within quality control/assurance in a warehouse or logistics environment.
• Proficiency with warehouse equipment such as forklifts and pallet jacks.
• Familiarity with ISO 9000 or similar quality management systems.
• Understanding of warehouse safety standards and compliance.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Proficiency in MS Office and general PC applications.
• Ability to work independently and establish structure where little exists.
• Willingness to travel between warehouses when necessary.

Responsibilities: 

• Maintain high standards of quality control for all inbound and outbound goods.
• Conduct inspections on incoming and outgoing shipments to ensure specifications and quality criteria are met.
• Prepare and deliver discrepancy reports and daily gap analyses to the supervisor.
• Work closely with other internal teams to identify and resolve quality issues.
• Assist with corrective and preventive action plans for deviations and quality failures.
• Capture, update, and maintain accurate warehouse records including POs, goods received, goods issued, and returns.
• Manage filing systems such as delivery notes, invoices, and asset registers.
• Maintain a strong housekeeping culture and compliance with safety standards.
• Assist across operational tasks including pallet transfers, VAS, relabelling, and inserts.
• Build and maintain new systems, processes, and operational structures to uplift warehouse efficiency.
• Perform additional tasks as assigned by supervisors or managers.