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Willowton Group has grown to become South Africa’s largest sunflower seed crusher as well as one of the leading competitors in the South African FMCG market. Its’ wide range of products encompasses edible oils, margarines and spreads, beauty, toilet and laundry soaps, candles, chocolate, baking and industrial fats. Well-known brands include: Sunf...
Background to the Company
Willowton Group has been in operation since 1970 and has grown to become one of Africa’s leading edible oil processors, as well as one of the leading competitors in the South African FMCG market.
The group operates across South Africa with manufacturing facilities in Pietermaritzburg, Johannesburg, and Cape Town. Willowton Group has recently completed expanding its manufacturing operations into Zambia and Zimbabwe, with aspirations to further extend its reach to customers throughout Africa.
A wide range of products encompasses edible oils, rice, margarines and spreads, beauty, toilet and laundry soaps, candles, baking and industrial fats. Well-known brands include, amongst others, Sunfoil, Sunshine D, D’lite, Crown, WoodenSpoon, and Allsome rice.
Key to the group’s success are the sound foundations of service excellence, continued investment in technology and human resources and the hands-on involvement of the directors in the day-to-day running of the business.
By combining flexibility and vision with a sound business approach, the company is set to strengthen its position in the FMCG market even further, now and into the future.
Principal Accountabilities
- Assist the Quality Assurance Manager in developing and managing the quality management system in line with FSSC 22000.
- Assist the Quality Assurance Manager in developing, implementing, and reviewing policies and procedures in support of a quality management system.
- Assist in maintaining effective internal control systems that ensure compliance with standards, policies, and procedures.
- Provide support to various departments to comply with all standard operating procedures and processes.
- Log all complaints on the system and ensure that required reports are available for analysis.
- Conduct Root Cause Analysis, Corrective and Preventive action for internal customers.
- Assist in creating an environment of compliance, continuous improvement, and sustainability in support of internal processes
- Compile PIF (product information files) for internal customers Prepare audits checklists in advance and lead a process approach based internal audits.
- Ensure that internal audits and corrective actions are completed in a timely manner.
- Prepare and issue audit reports inclusive of findings Serve as Document Controller, Lead Auditor, and Auditor Trainer for the company.
- Accountable for the assurance and maintenance of controlled documents for the site, to ensure correct implementation, access, and upkeep of documents in line with electronic document management system.
- Assist with periodic reviews and updates of work instructions.
- Assist in maintaining and controlling work instructions and forms, develop and coordinate processes as necessary.
- Assist other departments with quality issues, concerns, or documentation.
- Provide job-related training and ensure that all training is documented.
- Liaise with external calibration service providers. Assist with reporting and analysis of annual Document Review metrics.
- Assist with inhouse verifications for all instruments used in factory.
Desired Qualifications
- ND in Food technology, biotechnology preferred
- 100% efficiency on Microsoft word and excel is a requirement.
- FSSC 22000 Quality management system qualification is an advantage.
- Any external food safety training would be an advantage.
- Minimum of 2 years’ experience in a quality assurance environment is a requirement.
- Experience working in the food industry, manufacturing, or related industry.
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