Quality Assurance Manager at SGS

Job Description

• Ensure adherence to company Code of Ethics
• To ensure that company and group policies are implemented in the assigned region, working and objectives are achieved.
• Support the national SHEQ Officer to ensure instructions are completed within the required timeframe
• Ensure that the company’s Quality management Programme is implemented and maintained on all sites and the commercial laboratory.
• Quality (Client complaints, data, personnel performance, turnaround, equipment) are recorded and reported.
• Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
• Actively participate /adopt/follow-up of Quality Improvement Projects/Programmes.
• Assess need, organize and perform Internal Audits within the assigned regions in terms of quality systems.
• Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
• Perform any other reasonable tasks as assigned by direct line manager.

Key Result Areas

• Establish, implement and maintain SHEQ management systems by including Sites, Commercial Laboratories and admin offices.
• Must be fully competent in ISO 17025: 2017
• Must be able to implement and maintain ISO 17025 system in Commercial and site laboratories
• Drivers License Compulsory

Advantages

• SANAS Laboratory Systems Course
• SANAS Internal Auditing Course
• SANAS Technical Assessing Techniques Course
• Supervise and Reduce claims and complaints (external & internal)
• Adhere to all quality and safety requirements of the SGS management system.

Qualifications

• Grade 12
• 6 Years work experience in a Quality testing or production environment
• 2 Years quality management system experience (national and international codes of best practices)
• Safety Management system experience will be an advantage
• Advance Microsoft software experience
• Document and report writing experience
• Statistical knowledge will be an advantage
• Environmental experience will be an advantage