Quality (TCS) Graduate at Faurecia

Main purpose of the role
The TCS Graduate is responsible to support the SAF TCS Manager with coordination / administration of TCS related tasks to promote Total Customer Satisfaction and ensure adherence to Customer and Internal Requirements

Essential Responsibilities And Duties

• As a TCS Graduate, your main responsibilities are to support / coordinate the following tasks for the SAF TCS Manager and Country Team :

Total Customer Satisfaction

• Support with tracking of TCS APP tickets to ensure on time responses / reporting of results
• Assist with Quality Workshop arrangements / administration and consolidation of data for reporting
• Assist with Quality Training and Awareness Campaign materials / administration
• Assist to monitor AMS completion / close out on the system and follow up with Plants on outstanding information
• Assist with Quality Awareness training and promoting the Quality Culture
• Support with 8QB Audits and follow up on Action Plans Status
• Assist TCS Manager with assignments / improvement initiatives to implement Quality Basics / FES in plants
• Manage SAF Warranty Database / Data Analysis

Non Quality Cost

• Monitor Daily Scrap reports to detect any deviations from target. Liaise with Plants to obtain Convergence Plans / details of reasons for deviations.
• Assist to set up Scrap / NQC review sessions. Assist to track actions on convergence plans to monitor effectiveness / close out.

Reporting

• Monitor QSS and track any outstanding information / data not reported on time & overdue QPs
• Assist with consolidating of weekly Flash Reports and Monthly PODs with Plant Reporting personnel to ensure data accuracy and on time reporting.
• Follow up on Scrap Convergence Plans / Improvement Activities
• Ensure Program Quality Reporting conducted on time, escalation of non reporting / issues identified

Qualifications And Position Requirements

• Education: National Diploma, Degree or equivalent qualification in quality / technical (Engineering).

Knowledge and experience :

• Established decisive team player
• Good Communication skills
• Solid Computer skills (Microsoft Office / Teams / Outlook, etc)
• Good Collaboration / administrative skills
• Able to work under pressure, assertive
• Languages: Proven oral and written communication skills with English
• Computer literate. Able to compile reporting / training materials in Microsoft Office environment.