Receptionist / Administrative Assistant at Unique Personnel

Job Description    

• We are seeking a professional, mature, and well-presented Receptionist / Administrative Assistant to serve as the first point of contact for clients, service providers, and visitors. The successful candidate will be responsible for managing the reception area, switchboard, meeting facilities, and providing administrative support across the business, including the Claims and Underwriting departments.
• The ideal candidate will be friendly, organised, proactive, and able to maintain a professional and welcoming environment while managing multiple priorities effectively.

Key Responsibilities

Reception & Front Office Management

• Operate and manage the company switchboard professionally and efficiently.
• Welcome and assist visitors, clients, and business partners.
• Maintain a professional, friendly, and customer-focused reception environment.
• Manage incoming and outgoing correspondence, courier deliveries, and mail.

Boardroom & Hospitality Management

• Coordinate and manage boardroom bookings and meeting schedules.
• Ensure boardrooms are prepared and presentable before meetings.
• Arrange refreshments for guests, clients, and meetings as required.
• Monitor and replenish hospitality supplies.

Administrative Support

• Provide administrative assistance to the Claims and Underwriting teams.
• Support various departments with ad hoc administrative tasks.
• Assist with policy, claims, and underwriting documentation where required.
• Maintain accurate records and ensure documentation is properly filed and managed.

Inherent Requirements    
Key Requirements

Qualifications & Experience

• Grade 12 / Matric qualification.
• Previous experience in a receptionist, front-office, or administrative role.
• Previous experience within the insurance or financial services industry will be advantageous.
• Good computer literacy, including Microsoft Office.

Skills & Competencies

• Excellent telephone etiquette and communication skills.
• Strong organisational and multitasking abilities.
• Strong attention to detail and accuracy.
• Customer-service oriented with a professional and collaborative approach.
• Ability to work effectively under pressure and manage competing priorities.

Personal Attributes

• Friendly, approachable, and well-spoken.
• Professional appearance and demeanour.
• Reliable, trustworthy, and discreet.
• Highly organised and proactive.
• Mature and dependable individual.
• Positive, can-do attitude with a cheerful and professional approach.