Receptionist (Gym Environment) at Tsebo Solution

Duties & Responsibilities    

• Scheduling appointments with clients to start new membership or follow up on past memberships.
• Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services.
• Processing membership applications and fees, collecting ICE information, and issuing memberships.
• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members.
• Updating member records with new contact information and payment details.
• Maintaining membership records and processing fees as directed by management.
• Collecting payment from members for gym services rendered.
• Explaining facility policies and procedures to new members and helping them get acquainted with the facility.
• Making announcements over the public address system about events taking place at the gym or facility or about facility policies.

Skills and Competencies    

• Communication: Communication is the act of exchanging information.
• Organization: Organization is a crucial skill for a gym receptionist, as it allows them to keep track of member information, payments and other important data.
• Customer service: Customer service is the ability to interact with customers in a friendly and helpful manner.
• Multitasking: Gym receptionists often have several tasks to complete at the same time..
• Computer skills: Computer skills are a necessary skill for a gym receptionist.

Qualifications    

• Matric
• Certificates in CPR and first aid

Closing Date    
2023/03/30