Receptionist at Howden

The Big Picture:

• ESAB South Africa, a division of Howden Africa (Pty) Ltd is looking for a Receptionist to provide an effective frontline service including customer care and ensuring internal customers are kept in contact with each other as required or requested. Attend to all internal travel arrangements for the different regions. Ensure administrative functions are actioned on a daily basis.

What needs to be done?

• Attend to the switchboard and direct calls to relevant people accurately and timeously. Attend to queries and direct calls to the relevant individuals accurately. Take messages accurately and ensure that they are received by the relevant individuals to meet standards. Report problems with telephone lines/switchboard to the IT department to ensure that the problem is resolved timeously.
• Attend to walk in customers, sign them in and ensure that their needs are addressed accordingly.
• Manage the sign in register and keep records for safekeeping and/or referrals according to procedure.
• At all times adhere to procedures, instructions, quality and safety standards.
• Attend to and ensure all travel requirements bookings are finalised as per all regions (JHB/CT/PE/DBN)
• Manage Electronic register for board and meeting rooms
• Attend to daily administrative responsibilities for General Manager and Supply Chain as and when needed.
• Manage and purchase all office supplies, stock and deliveries
• Manage catering for all meetings and functions
• Manage travel logs for ESAB Division
• SOX Compliance: Adhere to Sarbanes Oxley controls

What do you need to bring?

• Grade 12 / Matric
• Reception / Secretarial/ Business Administration Diploma or Certificate
• At least 5 years experience as a Receptionist in a technical environment.
• 2 years admin experience in a sales environment.
• Telephone Etiquette
• Computer Literate with MS Office Suite
• Good communication skills (excellent command of the English language)
• Organised, follow-up, detail consciousness.
• Customer focus and results driven