Receptionist / Office Administrator - JHB North at St Stithians College

Description

Your talent and positive mental attitude mean you are able to deliver on the following responsibilities:

• Efficient operation of the frontline reception for the Henning Block and providing professional, prompt, courteous, friendly and knowledgeable service
• Taking of messages and dealing with general queries from staff, parents, students and service providers
• Administrative duties including filing (paper-based and electronic),
• receiving/sending emails; sorting and distributing internal mail, accepting deliveries, organising meetings, taking of minutes and any other ad hoc requests which impact the effective functioning of the Finance department
• Ownership of the credit enquiry process for prospective families and the correct application of College policies and procedures for the credit enquiry outcome
• Assist with Parent portal queries
• Debtors-related administrative duties
• Capturing purchase orders and invoices on the eProcurement system
• Performing secretarial functions for Deputy Head and Finance Management team, including diary management, scheduling meetings, booking of rooms/venues
• Management of support staff

Requirements

• Matric or equivalent
• 3-5 years’ experience in reception and office administration, preferably within a customer service environment along with previous experience in data capturing and document storage solutions
• Solid computer literacy with a sound knowledge of Outlook, MS Word and MS Excel specifically
• Strong communication and inter-personal skills along with excellent telephone etiquette
• Interacting with parents, staff and the broader Saints community intelligently and respectfully, ensuring high levels of diplomacy and tact
• Ability to prioritise, multi-task and work under pressure
• A confident individual who can use their own initiative, is responsible and can take charge of difficult situations
• Customer service orientation
• Initiative and problem-solving abilities
• Punctuality, honesty and reliability are essential
• Ability to work independently and without supervision
• A positive credit history
• Any staff member working within a school is required to have a sexual offender’s clearance certificate
• A willingness to work within the values, Christian ethos and mission of the College as well as participation in the broader life of the school