Regional Administrator at Ecolab

Job Description

Join Ecolab’s sales team as an Administrative Assistant in the Pest Elimination market.  Within our industry leading Pest Elimination division, this office management opportunity will play a key role in supporting two corporate account managers. This position is responsible for managing and prioritizing requests from these associates and ensures all necessary reporting and correspondence is completed in a timely, accurate and professional manner.  As a critical role for the business, this position expeditiously and effectively resolves the issues and concerns of large, multi-unit corporate account customers.

What’s in it For You:

• Access to best in class resources, tools, and technology while supporting a world class sales organization
• Opportunity for advanced career path options in sales, corporate accounts or management
• Eligible to enroll in benefits from day one – no waiting period for coverage

What You Will Do:

• Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations 
• Prepare correspondence, presentations, reports, project tracking, budget planning, database consolidation and other projects as requested
• Assist corporate account associates with research into customer issues (e.g., invoice discrepancies, work order analysis, reporting) and follow up on customer questions including product, credit, pricing, and distribution and service concerns
• Assist with processing legal contracts by obtaining and reviewing financial data, ensuring details match contract, obtaining necessary approvals to ensure contract meets guidelines, establishing accurate customer master data (e.g., contract alignment, discounts and special handling instructions) and makiing change requests through the Contract Management System
• Provide support with both domestic and international travel booking, calendar and email management, and coordination of multi-time zone conference calls and WebEx meetings
• Organize and maintain the office system (e.g., filing, order supplies, upkeep of equipment)
• Provide back-up support to other members of the administrative team in the region

Position Details:

• Candidate must reside in: Gauteng area.

Minimum Qualifications:

• Matric Certificate. Post High qualification an advantage
• 3 years of administrative support experience
• Intermediate proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications:

• Bachelor’s Degree completed or in progress
• 1 year of experience in a sales organization
• Customer service experience where you have directly interfaced with customers