Regional Field Sales Manager (Gauteng) at Hello Group

Qualifications:

• Grade 12 Senior Certificate: non-negotiable
• Tertiary Education: Is favourable

Technical competencies:

• Microsoft Suite – Teams, Word, Excel, PowerPoint  and Outlook

Experience: 

• Minimum of 3 years of intense Sales experience in the financial remittance industry.
• Working with targets set by management.
• Roll-out of new information centres
• Staff management including Area Sales Manager, employees, and independent agents
• Training of staff and record keeping 
• Conducting promotions at events /or specified locations.
• Developing New and innovative ways to create Brand awareness.
• Ensuring visibility of marketing material
• Growth and development of areas.

Sales Driven, Extensive Experience in African industry with the below competencies:

• Good analytical skills
• High Level of EQ 
• Staff Management,
• Effective Communication Skills
• Attention to detail
• Good interpersonal skillset.
• Deadline driven

Duties and Responsibilities    

• Growing the remittance volumes to targeted Corridors:
• Growth will be expected in each of the regions mentioned above, individually.
• Monthly Targets will be set by management that need to be achieved.
• Growth in remittance values sent to targeted corridors (Zimbabwe, Malawi, Mozambique) is expected and not negotiable.
• Roll-out and Effective Management of Information Centres:
• Roll out new information centres in the areas prescribed by Management, within the required timelines. Rollout includes:
• Negotiating leases with landlords with the help of the Legal department
• Branding of information centres with the help of the marketing department. You need to make sure that branding is executed in desired timeframe and quality.
• Source, interview, employ and train agents that will be stationed at the information centres. In accordance with Human Resources policies and guidelines.
• Monitoring that Info Centres have all the required tools to meet the sales objectives above.
• Ensuring that existing Information centres are open, well branded, in possession of marketing collateral, have enough bank cards, and agent/employee has received the necessary training.
• This role will manage all the information centres that form part of their areas

Staff management:

• Increase sales representation by onboarding new agents monthly.
• Source, interview and monitor new Area Sales Managers in key strategic Areas.
• Perform and execute the necessary HR and IR functions in the areas mentioned above under the guidance of Head Office HR.

Staff Training:

• Ensure that all Area Sales Managers are adequately trained,
• that all agents/employees that are placed at information centres have undergone training and comply with the company's Compliance requirements for each product.
• Keep training register 

Area Sales Manager Support:

• Ensure that there is adequate guidance given to Area Sales Managers (ASM)in the area by monitoring the performance of their teams and individual agents. Weekly meetings are to be arranged with all ASMs to ensure that the entire sales force in the area is aligned on the targets and key objectives required by management.

Weekly Promotions: Plan, communicate andexecute weekly promotions in your area above:

• Ensure that there is enough marketing collateral in your region to execute these weekly campaigns and promotions.
• Monitor and report on the results of campaigns.

Research:

• Populating Customer feedback, suggestions, and concerns on current offerings, providing this feedback to the company for analysis and resolutions.
• Conducting competitor analysis including new competitor developments in your area incl promos, and branding both permanent and temp.
• Suggestions on new corridors and current product improvements
• Business-specific campaigns eg. shopping centres, garage forecourts, taxi ranks, domestic in suburbs, industrial areas, places of prayer etc.
• Creating and maintaining a strong brand presence through consistent promotional activity

Community Integration:

• liaise with community leaders and key business individuals with synergy promotions, on shortand long-term projects.

Warehouse management: Ensure that all company assets are safeguarded:

• Access control to the warehouse
• Asset register to be maintained and kept for the warehouse.
• Gazebos, marketing collateral and bank cards are safely stored and returned after campaigns.
• Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies.
• Weekly plans that include daily actionable items to be provided to management.
• If plans are changed, please advise management.
• Weekly meetings with management to give feedback on progress and report on weekly performance.
• Ensure that you understand your monthly and Quarterly targets provided by management.
•  
• Hosting quarterly Coastal Sales Conferences with Area Sales Managers, Key Independent Agents, and permanent employees.

Vehicle:

• Vehicle to be used in line with vehicle policy signed.
• Weekly inspection reports are to be provided on the vehicle fleet app.
• Enforce Company Vehicle Policies in the area mentioned above.

Expenses

• No expenses are to be incurred without the approval of your manager.
• A maximum of R200 can be claimed for food when staying out. All receipts to be filed and submitted accordingly.

Data and airtime:

• to be used for business-related purposes only.

Customer service:

• Ensure that customers are treated with respect.
• Customer queries are to be dealt with timeously and an escalation process is to be followed.

Continuous personal development:

• Attend prescribed training courses that are required for this role