Regional Parts Sales Manager at Komatsu Mining

Key Job Responsibilities

• Develop and implement parts sales and support strategies across assigned regions to increase Komatsu aftermarket market share and business performance
• Collaborate with dealers and internal stakeholders to identify market opportunities, establish sales targets, and execute territory business plans aligned with Komatsu’s strategic objectives
• Serve as the primary liaison between dealers and Komatsu functions (e.g., factories, supply chain, PDCs) to resolve delivery challenges, drive performance, and uphold world-class service standards
• Monitor and report on regional aftermarket KPIs and sales performance; analyze variances and implement corrective actions as necessary
• Support pricing strategy execution and develop competitive programs, including special quotations for major opportunities
• Lead regular distributor business reviews, Gemba visits, and Hansei sessions to promote continuous improvement and alignment
• Oversee regional training initiatives, product launches, and aftermarket campaigns to enhance dealer capability and customer value
• Manage regional inventory programs, consignment contracts, and audit compliance to ensure alignment with operational and financial standards

Qualifications/Requirements

• Bachelor's degree in Business, Engineering, Operations, or related field (or equivalent experience).
• Minimum 10 years of experience in parts sales, marketing, or aftermarket support roles within heavy equipment or mining industries.
• Advanced knowledge of distribution models and regional business practices in assigned territories.
• Strong verbal and written communication, project management, and analytical skills
• Proficiency with Microsoft Office, SAP, Salesforce, and the ability to learn Komatsu systems quickly.
• Ability and willingness to travel up to 70%, including international travel across South Africa.

Preferred Qualifications

• Experience working with Komatsu mining products or equivalent surface mining equipment
• Prior experience supporting a dealer-based sales network
• Advanced data analytics or forecasting experience in aftermarket sales
• Multi-lingual capabilities (regional languages)
• Exposure to consignment inventory models and pricing governance