Retail Security Supervisor - Vaal at Fidelity Services Group

• A vacancy for a Shift Supervisor has become vacant at one of Fidelity Security’s high-risk Sites based within the Vaal area.  The main purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met.

Minimum Requirements:

• Matric Certificate/ Grade 12.
• Grade B Psira registration and accreditation.
• A minimum of 5-8 years’ experience in Security Operations- previous Shift Management experience advantageous.
• Must have retail experience
• Very analytical individual with excellent problem-solving Skills.
• Ability to manage and discipline staff.
• Computer literate, with proficiency in MS Word and Excel.
• Strong Operational Planning, Leadership and Organisational Skills as well as good.
• Interpersonal Communication and Client Liaison Skills are essential.
• Must be able to work under pressure and for extended hours as and when required.
• Willing to work flexi hours.
• Own Reliable transport.
• Clear criminal record.
• Should reside in the Vaal area or willing to relocate at own cost.

Job Specification:

• Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly.
• Submitting relevant monthly reports to the Client and Management when applicable.

Other personality attributes:

• Ability to work under pressure and meet deadlines
• Pro-active and innovative
• Punctual
• Attention to detail
• Quality orientated
• Assertive
• Disciplined
• Accuracy and high methodical working methods.

Core competencies:

• Business acumen
• Vision & influence
• Analytical & critical thinking skills
• Goal setting
• Driving & managing change
• Driving for results
• Communicating direction
• Development of others
• Self-development
• Communication skills
• Customer focus
• Teamwork