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SA Home Loans is a mortgage finance provider with no other interests to distract us from our dedicated purpose: to offer the best in every service associated with being a home loan provider. These services cover the full spectrum of home ownership and home financing – from origination and credit approval through to registration and ongoing loan servici...
Job Purpose
To assist and support the pre-legal team in consulting with the SAHL defaulting clients. To establish the arrear circumstances of the client, carry out an assessment, negotiate and implement a rehabilitation strategy. To further resolve queries and rehabilitate clients with a Salary with deduction in place. To resolve the arrears within the shortest space of time in order to avoid the account from affecting the Arrears Factor and escalating further.
Alignment to business driver/strategy
Low-cost servicer and originator: providing a quick and efficient service in the department. Improve productivity and business efficiencies. Alignment to the philosophy and delivery of amazing service. To proactively contribute to the profitability of the company, by effectively managing the arrears book and minimize losses.
Key Responsibilities
Minimize the arrears balance
Administration function to support key function.
Minimum Education Qualification:
Preferred:
Minimum Experience:
Generic Competencies:
Technical Competencies:
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