Sales and Account Manager, Visa Direct at Visa

Job Description

• The role holder is responsible for the Visa Direct Sales and Account Management efforts for the Southern Africa Cluster (Botswana and Namibia) across all use cases. In addition, this role is responsible for working with the Visa Direct cluster Lead and the Country Manager/Country Managers on industry & regulatory initiatives and interchange management for the region.
• Responsibilities include sizing the opportunity, developing sales strategy in line with the cluster’s business objectives, identifying use cases, and engaging internal and external stakeholders to deploy Visa Direct solutions. These new solutions must be deployed considering the evolving market, client, and consumer needs, aiming to drive significant future market growth for Visa in emerging markets.
• The role requires a unique blend of sales and business analysis skills, along with an intimate understanding of payments, mobile technology, consumer behavior, and Visa’s business. The role will work cross-functionally with other teams in the markets and coordinate the product roadmap and learnings from the wider regional Visa Direct teams.
• Solution Development and Deployment: Be a thought leader and influencer in developing and deploying the solution in the market. Manage the full cycle of Visa Direct solutions deployment, including articulating the solution's value proposition for stakeholders, mapping the value chain, working on commercials and solution deployment, testing plans with key partners, and instituting program management for effective deployment and tracking.
• Business Analysis and Project Management: Lead product-related project tasks and associated deadlines to ensure they are met. New solution rollout involves complexities with multiple stakeholders and tight deadlines.
• Product and Platform Design: Recommend and develop product and platform design improvements relevant to the Cluster. As a subject matter expert, develop knowledge on new solutions, customize them for local markets, and create industry best practices for local teams worldwide. Translate specific market needs into the global platform development roadmap.
• Partner Management and Building Local Accelerator Partners: Provide thought leadership to identify target accelerator partners, coordinate with partnership teams to sell-in the solution, and manage these partners to deployment.
• This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications
Professional Experience

• Knowledge of cross-border remittances and payment solutions
• Direct exposure to digital payment solutions, including mobile banking, payment cards, mobile money, ISO 20022, RTP, API-based platforms, and payments overlay services
• Over 5 years of work experience in Sales
• Strong public speaking and presentation skills
• Business degree and technical education/background are advantageous
• Experience working on digital solutions in the banking or technology space
• Fluency in English is required

Technical

• Comprehensive understanding of domestic and cross-border payments, Visa systems, banking and financial services, including their platforms and commercial models, ISO 20022 standard, and real-time payments operating models
• Knowledge of payment and mobile technology, as well as overlay services for payments and their impact on emerging business models
• Insight into consumer behavior, especially in a digital environment
• Familiarity with the retail structure in emerging markets
• Business
• Excellent interpersonal and client management skills
• Strong analytical and organizational abilities
• Willingness and ability to work in unstructured and informal settings with sophisticated clients or partners
• Proven commercial negotiation skills
• Solid communication skills, both written and spoken
• Driven