Sales and Marketing Coordinator - Protea Hotel Fire & Ice! by Marriott, Menlyn Pretoria at Marriott International

POSITION SUMMARY

• At Protea Hotel Fire & Ice! by Marriott® Pretoria Menlyn, we bring the heat, and we’re looking for a dynamic Sales & Marketing Coordinator to match our energy. In this role, you'll be the engine behind our Sales and Marketing operations, supporting the team with essential administrative functions, seamless coordination, and creative execution.
• From crafting impactful sales collateral to coordinating VIP site visits and marketing activations — you’ll play a key role in ensuring the hotel’s visibility and revenue objectives are met. You'll also be responsible for compiling key reports, keeping our sales tools up to date, and being the go-to person for all things organised, polished, and on-brand.
• This position requires exceptional organisational skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment where bold personalities are celebrated, and high standards are a given.

Key Responsibilities

Sales & Marketing Support

• Provide administrative support to the Sales & Marketing Manager including reporting, diary coordination, filing, printing, and internal communication.
• Assist with the coordination of VIP site inspections, familiarisation trips, and gifting.
• Prepare sales proposals and contracts for Corporate, Group and FIT business.
• Ensure branded materials, sales kits, brochures, and collateral are stocked, updated and distributed as needed.
• Assist with content creation for internal and external marketing platforms, aligned to Marriott brand standards.
• Monitor the sales inbox, respond to queries, and direct leads to the correct Sales Executive.
• Use Opera, MGS, and Marsha to assist with reports and data extraction as requested.
• Assist in tracking sales expenses, processing invoices, and supporting budget management.

Food & Beverage Support

• Assist the F&B Manager with the planning and execution of themed events, activations, and restaurant/bar promotions.
• Support communication across departments to ensure seamless execution of F&B service-related projects and events.
• Help maintain accurate menu content, signage, and F&B collateral, ensuring brand alignment.
• Involvement with suppliers for event support items, merchandise, or promotional tools.
• Track F&B-related administrative duties including feedback logging, service recovery tracking, and data collection.
• Photography – assist in capturing imagery of F&B setups, events, and brand experiences.
• Social media content creation – work closely with the Marketing team to design, write and schedule engaging content.
• Social media account management – support with day-to-day posting, monitoring, and engagement across platforms.

General Responsibilities

• Serve as a dependable point of contact for both Sales & Marketing and F&B teams.
• Maintain strong internal communication and build working relationships with all departments.
• Adhere to company procedures, Marriott standards, and brand guidelines at all times.
• Answer calls professionally and promptly, assist with walk-ins or client queries where required.
• Remain flexible and responsive to the dynamic needs of a lifestyle hospitality environment.

What We’re Looking For

• Strong multitasker with excellent organizational skills
• Hospitality background preferred, especially in Sales, Marketing, or Food & Beverage
• Confident communicator with a proactive and energetic approach
• Proficiency in Graphic Design and Microsoft Office Suite; exposure to Opera, Marsha or MGS is a plus
• Good writing skills and eye for layout/design an advantage
• Creativity, initiative, and a can-do attitude
• Willingness to work flexible hours when needed (especially during events)

Your Fire & Ice! Perks

• Discount on food and beverage for all staff members
• Room discounts for associates and their immediate family
• Access to Marriott Explore Discount – enjoy reduced rates on hotel rooms, F&B, and retail globally across 130+ countries
• Opportunities to get involved in exciting brand activations and marketing projects
• Birthday celebrations and long service recognition
• Comprehensive training and development via Marriott’s global learning platforms
• Employee wellness and assistance programme (EAP)
• A vibrant, high-energy work environment with opportunities for career growth