Servest is the largest, majority black owned facilities management provider in South Africa. Employing more than 48,000 people in Africa and the UK, the group has over 6,000 customers and provides services to over 20,000 sites. An integrated business model supports the Group’s total facilities management offering. Servest is able to self-deliver over 90% o...
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Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Sales Consultant reporting to the National Sales Manager to be based at their Waterfall Offices. The position is for their Cleaning Division.
Minimum Requirements
Previous Experience and Knowledge of dealing with Executive Management and Key Client Accounts
Good level of computer literacy ; Minimum of 5 years experience in a sales environment, preferably Cleaning
Strong reconciliation skills; Strong organizational skills and evidence of operating well within a team
Excellent communication skills – both verbal and written
Duties & Responsibilities
Plan and carry out research activity in designated industries and sectors. To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the Servest Group.
To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by management
Respond to and follow up sales enquiries by post, telephone, and personal visits
Maintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methods
Be able to monitor and report on their sales activities and performance and be able to provide relevant management reports as required
Carry out other market research, competitor and customer surveys as directed by management
Plan and manage allocated business areas according to agreed sales & market development strategies
Build long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational development
Ensure highest possible customer service standards are maintained at all times
Attend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales
Increase in new business sales volumes ; Consistent achievement of monthly and quarterly new business sales targets
Ensuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential
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