Sales Coordinator - Pietermaritzburg at Unique Personnel

Job Description    

• Sales coordinators play a crucial role in supporting sales teams and ensuring smooth operations within a sales department. Here are some typical duties they might handle:
• Administrative Support: Manage schedules, appointments, and calendars for the sales team. They might handle correspondence, prepare reports, and assist in organizing meetings or presentations.
• Customer Interaction: Respond to customer inquiries, provide information about products or services, and assist in resolving customer issues or complaints. They may also maintain customer databases.
• Order Processing: Handle sales orders, including entering them into systems, ensuring accuracy, and coordinating with other departments like logistics or finance to ensure timely delivery and invoicing.
• Sales Team Support: Assist in preparing sales materials, presentations, proposals, and contracts. They might also help in maintaining sales documentation and records.
• Inventory Management: Monitor inventory levels, track product availability, and coordinate with relevant teams to ensure stock availability.
• Data Analysis and Reporting: Generate sales reports, analyze sales data, and provide insights to the sales team to help identify trends, opportunities, and areas for improvement.
• Coordination and Communication: Act as a liaison between different departments, such as marketing, customer service, and logistics, to ensure smooth communication and coordination of activities related to sales.
• CRM Management: Utilize Customer Relationship Management (CRM) software to maintain and update customer information, track sales activities, and generate reports.
• Support for Sales Strategies: Assist in the implementation of sales strategies and initiatives, including promotional activities, campaigns, or events.
• Training and Onboarding: Help in training new sales team members on processes, systems, and company policies.
• Sales coordinators need to be organized, detail-oriented, and possess strong communication skills to effectively support sales teams and contribute to the overall success of the sales department.

Qualifications:

• National Senior Certificate
• Administrative qualification to be advantage.