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  • Posted: Aug 21, 2020
    Deadline: Not specified
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    Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces t...
    Read more about this company

     

    Sales Engineer

    About Mimecast

    Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 10 offices around the globe including Johannesburg, Cape Town, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.

    Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the Network Security Award At Computing Vendor Excellence Awards (2016), named Security Vendor Of The Year at The CRN Channel Awards 2015, ‘Best Customer Service’ in the Excellence Awards section of the 2015 SC Magazine Awards Europe (we were also a finalist in the ‘Best Email Security Solution’ category), and named ‘Cloud Specialist Vendor Of The Year’ at The CRN Channel Awards 2014, to name a few.

    We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.
    To ensure continued accelerated growth we are looking for brilliant people to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!
    Check out our website for further information about Mimecast and the other job opportunities available.

    About The Role

    As a Mimecast Sales Engineer (SE) you will provide a sales enablement function mapping Mimecast’s product suite to Customers business and technical requirements in a seamless, easy and uninterrupted way. Based in our Sandton office, this position is a technical pre-sales role supporting the sales activities of our Middle East and Africa sales team. The successful candidate will be an enthusiastic professional with in-depth technical abilities as well as a commercial acumen and sales skills. This is a great opportunity for someone who has a background in pre-sales or an experienced IT professional with strong communication skills looking to move out of the back office. Travel 25% to 50%

    • Technical Qualification Consulting.Provide product demonstrations, presentations to senior customer contacts, Proof of Concepts and writing formal RFP response documents. Work with our sales colleagues by providing input into the qualifications and sales strategies in partnership with sales.
    • Training and Developing Partners.Ensure Mimecast reseller partners are capable of selling and supporting Mimecast services. Train partners and develop close working relationships with various technical staff in the reseller partner organization.
    • Product Feed-back . Interface with product management, marketing, business development and training to help ensure Mimecast solutions are meeting the needs of customers and prospects. Provide feedback on product features, functionality, marketing positioning and competitive differentiation.
    • Pre-Sales Support. Provide technical advice and support to sales opportunities by engaging with technical contacts within customer and reseller partner organizations. Ensure the Mimecast service is positioned correctly, understood by customers and any technical objections are overcome.

    Who We Are Looking For

    The Mimecast SE will be an enthusiastic and energetic technical advisor who is looking for a role that places you at the forefront of new technology and innovation with an established solution set.
    Technically, you will be well-versed in the nuances of email infrastructure. You will have experience with Microsoft Exchange, and potentially its relevant competitors too. You will understand email protocol, and the infrastructure required to support it.
    You must be able to establish & maintain strong relationships throughout the sales cycle, exude a passion for understanding the technical needs of the customer and articulating the value of Mimecast’s products and solutions in meeting those needs. You must therefore be a confident and experienced communicator who is able to represent Mimecast with impact and professionalism. This role will be based in Johannesburg and will require an individual who is willing to travel domestically, several days per month.

    Key Responsibilities

    • Sales enablement:
      • Position Mimecast’s solutions as business benefit relevant to the audience and/or decision makers (CIO’s, CTO’s, CFO’s, Technical Teams and Sales people)
      • Meaningful and impactful Technical and Product demonstrations
      • Achieve trusted technical advisor status within all customer engagements
      • Identify and mitigate all technical risks associated with Mimecast implementations to improve sales closure ratios and ensure customer satisfaction;
    • Build pre-sales competencies within all Mimecast and Channel Partner sales teams
    • Relationship building and networking
    • Superior customer service
    • Contribute strategically to the evolution and progression of the Sales Engineering Department within South Africa
    • Contribute to Sales Engineering best practice knowledge base
    • Contribute to customer acquisition case studies
    • Contribute to product evangelism initiatives

    Essential Skills And Experience
    Within this corporate IT environment, you will be required to have:

    • Demonstrable relevant experience in a reputable technology vendor or reseller;
    • Solid sales enablement experience
    • Technical demonstrations and presentations to customers;
    • Minimum 5 years relevant working experience in a similar role
      • Technical sales support or technical experience preferred
      • Ability to communicate technical solutions to a business focused audience effectively.
    • Proactive and self sufficient
      • Flexible approach and willingness to learn new skills and disciplines
      • Experience working with demanding business customers
    • Ability to work with and gain input utilizing resources from multiple teams and disciplines
    • Experience in dealing with customers within a pre-sales environment
    • Experience in consultative selling of complex services
    • Industry specific knowledge of email infrastructure and cloud-computing;
      • Well-versed in Microsoft-based infrastructures;
      • Experience with the design, management and maintenance of typical business email systems, including:
        • Microsoft Exchange (ideal)
        • Office 365 (preferably)
        • Google G-Suite (optional)
      • Extensive understanding of email archiving solutions and archiving business drivers
      • Understanding of spam, viruses, email security and Internet based threats
      • Familiarity with networking and security technologies and services

    Qualifications

    • Bachelor’s Degree preferred
    • B-Tech: IT or similar
    • MCSE, MCITP or equivalent

    Method of Application

    Interested and qualified? Go to Mimecast on careers-mimecast.icims.com to apply

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