Sales Executive at Tourvest Destination Management

Description

The chosen applicant will need to actively source and secure new global business within the allocated markets, and be able to achieve set divisional sales targets and effectively increase revenue for each allocated market.

Responsibilities

STRATEGY

• Execute the Drifters’ sales strategy as part of the company business plan
• Identify and communicate areas of opportunity to increase market penetration and entrench existing customers
• Identify and follow through on new potential client strategy
• Ensure Drifters’ sales projects and initiatives are sized and prioritized appropriately through planning
• Keep abreast of changes in industry and adjust strategies accordingly

CLIENT RELATIONSHIPS

• To ensure client expectations are met and the highest delivery of service is driven through the business
• To assist with best price and product offering to client
• Liaise with operations team and contracting team on client briefs
• To continually look at creative ideas and review products which are offered to clients
• Establish and maintain good relationships with Drifters’ clients in the allocated markets
• To follow-up with clients and leads

BUSINESS COMMUNICATION

• Ensure all business units (incl. operations) are regularly informed about sales activities and achievements

ADMINISTRATION

• Full understanding and follow-through of all divisional procedures and policies
• Submit timeous reports as requested and adhere to deadlines
• Maintain complete confidentiality with all company intellectual capital
• Prepare sales budgets, spend and manage

SALES TARGETS

• Source, identify and obtain new business
• Generate leads from existing and new clientele within the allocated markets
• Monitor client achievements and turnover figures versus past performance
• To follow-up with clients on a continual basis with regards to current and future business
• Collaborate on tenders, bid-proposals and presentations to secure new business
• Present Drifters brand in a professional manner at all times and protect branding integrity

DATABASE

• Ensure the database is managed, updated and developed continuously

TEAM WORK

• Flexibility to assist colleagues out of normal office hours, when and if required
• Travelling with a group or client may be required

LEARNING & DEVELOPMENT

• Keep abreast of industry trends
• Attend exhibitions, trade shows where necessary
• Personal development on destinations and products
• Actively source new products and creative ideas

Qualifications and Expertise

• Matric / Grade 12
• Excellent South African and Regional geographic knowledge
• Strong logistical knowledge
• Experience in selling services
• Solid experience in increasing market penetration and acquisition of new clients

Competency

• Attention to detail is essential
• Excellent verbal and written communication skills
• Good interpersonal skills
• Ability to work independently and to be accountable
• Achieve sales targets and annual business growth
• Manage client expectations
• Long hours and some weekends and public holidays
• Confidentiality, tact and discretion when dealing with people
• Excellent planning, research, organisational, analytical and decision-making skills
• Good conflict resolution skills
• Integrity and Honesty
• Negotiation and liaison ability
• Working knowledge of Microsoft Office Software, including Word, Excel and PowerPoint
• Solutions driven
• Going the extra mile
• Source and convert new clients and markets
• Ensure existing client retention and satisfaction
• Ability to travel to allocated markets 3 – 4 times a year for 2 to 3 week periods