Sales Operations Manager at Hire Resolve

Job Description

• A respected Industrial Manufacturing company, with decades of experience in high-performance air movement and ventilation solutions, is seeking an experienced Sales Operations Manager to join their team in Parow, Cape Town. This is a crucial opportunity for a highly organized and commercially supportive professional to coordinate sales strategies, manage administration, and maintain robust client relationships within the industrial and technical sectors. If you possess a strong background in sales support, operations management, or technical administration and thrive in a structured, fast-paced environment, we encourage you to apply!

Responsibilities:

• Execute defined sales strategies and manage the coordination of all internal and external sales activities.
• Maintain and manage the customer database and conduct research to identify market opportunities.
• Collaborate with growth, marketing, and product teams to ensure goal alignment.
• Develop, organize, and maintain centralized sales procedures and content repositories.
• Oversee the recruitment, training, and motivation of the sales team, including organizing regular team meetings.
• Drive monthly and annual sales planning, budgeting, and performance forecasting.
• Analyse sales data and report on performance metrics to guide decision-making.
• Supervise all critical sales administration processes, such as quotations, invoicing, and follow-ups, to ensure seamless operations.
• Support the creation of marketing materials and manage digital channel enhancement.
• Manage pricing strategies, product launches, and the assignment of account and product managers.

Requirements:

• A tertiary educational qualification is considered beneficial.
• Demonstrated professional history in sales or direct customer-facing positions.
• Bilingual proficiency in both English and Afrikaans.
• Prior experience within an engineering environment (specifically HVAC, ventilation, fans, or related technical applications) is highly advantageous.