Sales Representative at Tiger Brands

• Sell and promote Albany products to meet sales targets and increase market penetration

WHAT YOU WILL DO:

Performance Outputs

• Sales Execution
•  Account development​
• Understand sales routes and management thereof​
• Schedule regular route rides (minimum twice annually on each route)​
• Complete Call Cycles​

Key Performance Area

• Update Profile Cards on a daily basis​
• Planning for, and execution of promotion activations, including into distributor networks and clients​
• Manage returns and donations​
• Conduct pricing surveys​
• Liaise with Telesales​
• Manage discounts and conduct discount reviews​
• Understand and conduct bread stand placements​
• Understand and execute customer classification (look of success)​
• Fill in as a relief representative where required​
• Meet weekly and monthly sales targets​
• Build excellent relations with the trade and crews​
• Conduct weekly driver interviews to review route performance​

Merchandising

• Ensure displayed stock does not include damaged or out of date stock. ​
• Ensure display areas kept clean at all times.​
• TBFS management
• Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked. ​
• Point of sales material erected where possible. Credit Returns​
• Credit returns minimized as per Bakery policy. ​
• Ensure TBFS manage stock rotation and rate of sale (ROS)​

Negotiated pricing platforms

• Negotiate pricing strategies and deals within mandate

 Customer relations​

• Open new accounts (PED)​
• Ensure outstanding monies collected​
• Ensure special deliveries made and customer queries handled. ​

Quality

• Understand the requirements of product quality​
• Learn how to deal with customer complaints​
• Report consumer complaints to Field Sales Manager​
• Manage market incidents​
• Understand and manage the withdrawal/recall process​
• Understand the logistics process​

 Trade Marketing​

• Build customer plans​
• Understand applicable Channel Strategies​
• Understand the Customer Management process​
• Understand Pricing Strategies​
• WHAT YOU WILL BRING TO THE TABLE:

Minimum requirements

• ND/Degree in Sales or Marketing
• 2-3 years' experience in FMCG
• Analytical and problem-solving skills Ability to work under pressure Assertive
• Customer service orientation