SAO: Change Management & Transformation at The Government Pensions Administration Agency (GPAA)

Qualification/s Requirements

• A relevant three- year National Diploma/Degree (with at least 360 credits, NQF 6) in Industrial Psychology/Organisational Development/ Management Services/ Human Resource. At least three (3) Years relevant experience within the Change Management & Transformation environment OR five (5) Years relevant experience within the Change Management & Transformation environment. A post-graduate qualification or equivalent with a PROSCI Change management certificate will be an advantage. Computer literacy in Microsoft Office packages. Knowledge of Adkar model.

Responsible for employee engagement programmes:

• Facilitate group sessions and discussions in workshops
• Analyze data and drafting of reports for Change Management projects
• Proactively identify opportunities for organisational development interventions and advise Management
• Conduct advocacy campaign on change management
• Analyse and compile report with recommendations to management.
• Assess the change impact and readiness for change initiative, identifying key barriers
• Engage with stakeholders to obtain buy-in to the change initiative.
• Promote the need for and benefits of change management as part of the change initiative
• Provide feedback to stakeholders on change initiative progress and risk.
• Evaluate change initiative through post project management implementation review 

Assists in the successful business culture and transformation:

• Assist in the implementation of the Employment Equity plan and administrative support thereto
• Support the initial compilation of the Gender Equality and Job Access Reports
• Support the coordination, development and implementation of survey material and tools to analyse culture of the Department
• Responsible for the coordination of client feedback surveys and related duties (analysis and reporting) thereto within the GPAA
• Act as problem solver and coach for staff during the execution of culture change investigations
• Responsible for effective stakeholder management (good client relations) during change management process to ensure Organisational culture alignment

Provide support in the development of the change management strategy and programmes:

• Provide support is the development of change management initiatives (culture, behaviour, systems, organisational climate assessment)
• Support the process of developing a Change Management strategy
• Support development of change management materials, tools and content for GPAA
• Support communication with all clients and all levels of management
• Assist in determining client needs and ensure that the needs in terms of all investigations are met
• Provide support in implementation and delivery of Operations Management Framework
• Support the design of tools or systems that can assist in dealing with organisational problems of the GPAA proactively and on request by Management.
• Provide support in the development and co-ordination campaigns on sector transformation and gender mainstreaming
• Facilitate the implementation of change management strategy for all projects in the Department 

 Provide administrative support to the unit:

• Data capturing for Change Management projects
• Completion of forms and document claims, payment invoices and consultant fees relevant to the office
• Provision of support to Change Management Specialist
• Coordination of all interventions (workshops and in-house engagements) and invite delegates to attend
• File office correspondence, documents and reports
• Draft and type standard correspondence and documents
• Document management (Drafting and filing of correspondence/reports)
• Build a Change Repository (Tools/Research)
• Ad-hoc Office duties (stationery, equipment, refreshments, travel coordination) and related administrative support thereto for the unit