Senior Administrative Control at University of Pretoria/Universiteit van Pretoria

JOB PURPOSE:

• The Senior Administrative Control Officer provides strategic and operational support in the management of institutional quality assurance processes. This includes coordinating external reviews, quality reporting, accreditation-related activities, and continuous improvement initiatives across academic and professional service departments. The role contributes directly to aligning quality assurance activities with the University’s strategic objectives and ensuring compliance with relevant regulatory and accreditation requirements. 

KEY RESPONSIBILITIES:

The incumbent responsibilities include but are not limited to: 

External Reviews and Institutional Liaison: 

• Coordinating and maintaining the institutional external review schedule and present updates to relevant governance structures;
• Advising faculties and departments on the development and approval of Terms of Reference for reviews;
• Coordinating preparation for external review site visits, including project planning and stakeholder engagement;
• Ensuring timely submission, review, and dissemination of self-evaluation reports;
• Facilitating the development, submission, and approval of improvement plans and progress reports;

Review Panel Coordination and Support: 

• Developing and managing review panel profiles and appointment processes;
• Coordinating communication with review panel members, including invitations and briefing documentation;
• Preparing review programmes, schedules, and logistical arrangements;
• Providing operational support during site visits and manage documentation repositories;
• Coordinating remuneration and reimbursement processes for panel members;

Quality Assurance and Continuous Improvement: 

• Contributing to the development and review of quality assurance policies, guidelines, and frameworks;
• Supporting institutional trend analysis of review outcomes and quality reports;
• Assisting with programme reviews and institutional quality reporting initiatives;
• Contributing to evaluations of the effectiveness and efficiency of quality assurance processes.

MINIMUM REQUIREMENTS:

• A relevant Bachelor’s degree in Higher Education, Quality Management, Public Administration, Project Management, or a related field;
• A minimum of four years’ experience in managing quality reviews, audits, and external evaluation processes;
• Proven experience in project management and coordination;
• Experience working with senior academic and professional stakeholders;
• Experience in a higher education or similar institutional environment will be advantageous.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

• Advanced knowledge of higher education quality assurance and accreditation processes;
• Strong project management, coordination, and organisational skills;
• Excellent written and verbal communication skills;
• High attention to detail, particularly in report writing and documentation management;
• Proven ability to engage effectively with diverse internal and external stakeholders;
• Strong ethical orientation and commitment to institutional values;
• Strong leadership skills and decisiveness;
• High level of integrity in handling sensitive information;
• Strong interpersonal skills, highly organised and a keen commitment to excellence;
• The ability to liaise and communicate effectively on all levels within the organisation and with clients from diverse backgrounds and cultures;
• Ability to work in a team.

ADDED ADVANTAGES AND PREFERENCES:

• An Honours degree in a related discipline will be an advantage;
• Formal training or certification in Quality Assurance, Monitoring and Evaluation, or Project Management (advantageous) 

CLOSING DATE:  11 February 2026