Senior Business Analyst (Financial Services) at The Shoprite Group of Companies

Job Objectives    
1. Information Seeking and Analysis

• Analyse and understand the current business environment and strategies
• Understand the current trends and developments in the retail industry

Requirement elicitation

2. Leadership, Facilitation and Influencing

• Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations
• and workshop facilitation with both business & IT

3. Building and Maintaining Relationships and Communication Lines

• To build and maintain a trust relationship with business users – by delivering what was promised and providing solid knowledge and support.

4. Theoretical knowledge and application

• Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation (including feasibility and business benefits).

5. Time Management

• To delivery required tasks and documentation on time, and within agreed timelines

Qualifications    
Essential:

• 3 year Degree/Diploma

Desirable:

• FTI Diploma

Experience    
Essential

• 3-5 years of experience in Business Analysis in a Financial Services/Banking domain within a retail industry
• 5 years of experience in ERP systems
• 2-3 years of experience in the Retail industry

A strong technical background is required:

• Technical skills – knowledge of software and IT skills
• Data analysis – able to use logical techniques to analyze, describe, and evaluate data
• System analysis –able to find solutions to a given business function.
• System integration specification – able to bring different technological entities together to solve a given problem
• Functional specifications – able to explain in detail how a given technological solution would meet a given business requirement.

Experience in many of the following VAS services:

• Wallet
• Money Transfers
• Saving and Gift cards
• Insurance
• Airtime and Data
• Bills and Tickets
• Knowledge and Skills    
• Knowledge:
• Formal training in business analysis and design
• methodologies
• Experience in participating in projects
• Solid track record in successful delivery in the BA environment
• Experience in a global business environment is preferred
• Business understanding of the broader retail industry will be advantageous.

Skills:

•  Presentation and Workshop facilitation skills
•  Estimation and planning of business analysis effort for projects
•  Business Modelling tools – preferably ARIS
•  Business analysis and elicitation techniques
•  Process re-engineering and improvement
•  Verbal and written communication skills (business writing)