Senior Business Analyst at SoluGrowth Pty Ltd

Key Responsibilities

• Lead requirements gathering sessions with stakeholders across procurement, finance, and IT.
• Analyze and document current business processes and identify opportunities for improvement and automation.
• Translate business requirements into functional specifications for ERP and Coupa solutions.
• Collaborate with implementation partners, developers, and internal teams to ensure solutions align with business objectives.
• Support the configuration and testing of Coupa modules including sourcing, procurement, invoicing, expenses, and supplier management.
• Lead data mapping, migration, and validation activities during system transitions.
• Prepare user stories, process flows, functional specifications, and training documentation.
• Facilitate UAT (User Acceptance Testing), including the development of test plans and support of defect resolution.
• Support change management and training initiatives to ensure successful user adoption.
• Act as a subject matter expert on Coupa and procurement processes throughout the project lifecycle.

Requirements

Required Qualifications

• 5+ years of business analysis experience, with a focus on ERP and/or procurement system implementations.
• Proven experience in implementing or enhancing Coupa systems.
• In-depth understanding of procurement lifecycle processes such as sourcing, requisitioning, ordering, invoicing, and supplier management.
• Strong documentation and analytical skills with attention to detail.
• Ability to interact effectively with both business and technical stakeholders.
• Experience working in complex, cross-functional project environments.
• Proficiency with tools such as JIRA, Confluence, Visio, MS Office, and project tracking systems.
• Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field.

Preferred Qualifications

• Experience with integration of Coupa to ERP platforms (e.g., SAP, Oracle, Workday).
• Coupa certifications or formal Coupa training is a strong plus.
• Familiarity with Agile or hybrid project delivery methodologies.
• Experience in global rollouts or working across multiple business units and geographies.
• Strong stakeholder management and workshop facilitation skills.