Senior Consultant: SAP Functional at The South African Revenue Service (SARS)

Job Purpose

• To support clients with medium to high complexity requirement analysis and systems configuration, implementation, and support of SAP modules in various modules. To utilise consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advance Certificate (NQF6) IT/Accounting/Information Systems and 3-4 years’ experience in an SAP PSCD/FICA/TRM environment, of which 1 - 2 years ideally at knowledge worker level.

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND 3-4 years’ experience in an SAP PSCD/FICA/TRM environment AND additional requirements specified in Min Functional requirements, where applicable.

ALTERNATIVE 

• Senior Certificate (NQF 4) AND 4 years' SAP PSCD/FICA/TRM experience.

Minimum Functional Requirements

• At least 2 years' experience in SAP environment, of which minimum is ideally 1 year SAP Junior Consultant.
• 3 years’ experience and knowledge of key integration points between SAP. Procurement modules.
• SAP Procurement Configuration Skills.
• Experience and knowledge of key integration points between SAP modules.
• Relevant SAP module functional training or certification.
• Relevant SAP module analysis and configuration experience.
   

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• To be able to peer review documentation and adhering to SAP Support SDLC.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP functional and application problems and map client business requirements,
   

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
   

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
• Applic.Configuration & Opt
• Enterprise Architecture
• Customer Service Tech
•  Problem Management
   

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust
   

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Business IT Systems
• Written Communication
• Technical Analysis

Compliance Competency

• GOC Confidential