The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
- To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by providing the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of the enterprise, in order to ensure its coherence, availability, accuracy and security so that the information needs of the organisation can be met, thereby enabling tactical translation and operational implementation.
- Responsible for the data domain as a key domain within the overall enterprise architecture, specifically responsible for the design, creation, deployment and management of the organisation's data architecture and for defining and modelling the manner in which data is to be stored, consumed, integrated and managed by different data entities, IT systems and applications.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree: Information Tech & Computer Science AND 8-10 years' experience in Data Architecture environment, of which 3-4 years ideally at operational specialist level.
OR
- Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s), and 8-10 years’ experience in Data Architecture environment AND additional requirements specified in Min Functional requirements, where applicable.
Alternative
- Senior Certificate (NQF 4) AND 15 years’ experience Data Architecture.
Minimum Functional Requirements
- At least 5 years’ experience in a Data Architecture discipline. Experience and knowledge Enterprise Architecture frameworks, Toolsets and MS Office. Relevant Architecture Certification (Togaf). Modelling and mapping technical skills.
Job Outputs:
Process
- Conduct audits to ensure compliance with data security and quality requirements.
- Define data and information standards, catalogues, policies, capabilities, future states etc. for approval via the appropriate governance structures i.e. Architecture Review Board and/or Solution Review Board. Through multiple initiatives, drive the rationalization of the data environment for optimised strategic delivery.
- To define and manage baseline data architecture landscape (AS IS)
- Definition and Management of Future State Data Architecture To define and manage target data architecture landscape (To be)
- Determine and maintain an enterprise data architecture framework including the enterprise data model, information value chain analysis, logical and physical data models, and give input to business analysts on new or changed systems requirements.
- Develop and maintain a metadata architecture including standards, integration, storage, sharing, queries, reporting, managing glossaries, dictionaries and directories, and metadata repositories.
- Develop and maintain the data strategy, estimating value of data, data management costs and justify the data management strategy.
- Develop and maintain the enterprise data model, including the logical and the physical data models, review data models and database designs.
- Ensure that Database Administration and Data Security Management staff are properly trained and adhere to standards, policies and procedures.
- Ensure that there are clear engagement models with all stakeholders, and continually and carefully manage relationships with stakeholders.
- Establish and co-ordinate the activities of a data governance committee.
- Formulate standards, policies, etc. that are in line with data strategy, assess data technology evolution and recommend best fit data solutions, and plan the introduction and roadmap of such evolving technologies.
- Produce, implement and monitor data integration / privacy standards, policies and procedures.
- Produce, implement and monitor data quality requirements.
- Produce, implement and monitor data security standards, policies and procedures including access views, access permissions, password standards and user authentication.
- To analyse the gaps between the Baseline and Target Data Architectures. And do a recommendation to the stakeholder
- To develop roadmaps for the realisation of Future State Data Architectures. And do a recommendation to the stakeholder
- Validate models of data produced by systems developers ensuring consistency with a corporate data model.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Honesty and Integrity
- Attention to Details
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Customer Relationship Management
- Verbal Communication
- Functional Policies and Procedures
- Written Communication
- Business Knowledge
- Efficiency improvement
- Application Development and Maintenance
- IT Project Management
- IT Knowledge
- Computer Literacy
Compliance Competency
- GOC Confidential
- Database Architecture (IT)
- Enterprise Architecture (IT)
go to method of application »
Job Purpose
- To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by creating IT solution architectures for specific projects, including articulating the architectural vision, conceptualizing and experimenting with alternative architectural approaches, creating models and components and interface specification documents, and validating the architecture against requirements and assumptions. To provide guidance of how an individual solution, or collection of solutions within a portfolio of solutions, must support future business requirements — via a number of design artefacts.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s: Information Tech & Computer Science AND 8-10 years' experience in Solution Architecture environment, of which 3-4 years ideally at operational specialist level.
OR
- Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s), and 8-10 years’ experience in Solution Architecture environment AND additional requirements specified in Min Functional requirements, where applicable.
Alternative
- Senior Certificate (NQF 4) AND 15 years’ experience in Solution Architecture.
Minimum Functional Requirements
- At least 5 years’ experience in a Solution Architecture discipline. Experience and knowledge Enterprise Architecture frameworks, Toolsets and MS Office. Modelling and mapping technical skills. Knowledge of Enterprise Architecture Governance and Business Processes.
Job Outputs:
Process
- Applies knowledge of products, techniques and processes to provide expert advice to project teams regarding the design of major corporate systems.
- Apply concepts and theories to resolve problems to ensure adherence to approved architectural designs throughout the project life cycle.
- Ensure adherence to approved architectural designs throughout the project life cycle. Help define the roadmap for transformational projects.
- Ensure traceability of solution against project objectives and requirements.
- Establish the technical direction of strategic projects, defining the strategies necessary to fulfil the stated vision, and providing expert advice to project teams regarding the design of major corporate systems.
- High Level Solution Architecture designs in collaboration with domain architects per project or requirement, and present for approval by the architecture governance
- Maps application capabilities to business capabilities to ensure the realisation of business solutions
- Own the solution which includes the business impact, feasibility, design, and support creation/updates of a detailed design.
- Participate in the evaluation processes during RFPs for given solutions to ensure the right selection of the solution.
- Provide architecture guidance and consultancy services during the development of solution per project, to ensure that development is in accordance with solution architecture, and address any deviation/s.
- Provide conceptual architecture designs for based on business requirements per project.
- Provide technical, specialist expertise to help define the roadmap for transformational projects.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
-
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Attention to Details
- Analytical Thinking
- Commitment to Continuous Learning
- Problem Solving and Analysis
- Building Sustainability
Technical competencies
- Customer Relationship Management
- Verbal Communication
- Functional Policies and Procedures
- Written Communication
- Business Knowledge
- Efficiency improvement
- Application Development and Maintenance
- IT Project Management
- IT Knowledge
- Computer Literacy
Compliance Competency
- GOC Confidential
- Enterprise Architecture (IT)
go to method of application »
Job Purpose
- To conduct standard audits or verification on a risk profile basis to ensure compliance.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma in Auditing/Finance field and 2-3 years' experience in Auditing environment, of which 1-2 years ideally at knowledge worker level field
OR
- Senior Certificate (NQF 4) and 5 years’ experience in Auditing experience, of which 1-2 years ideally at knowledge worker level field
Job Outputs:
Process
- Be informed on related acts, legislation and regulations that might impact on own work.
- Be observant and engage on possible violations of regulation, policies, SOPs and standards of conduct and escalate where necessary.
- Conduct standard (limited scope) audits to ensure compliance with the relevant acts.
- Plan and organise own work tasks within are of work.
- Prepare and present submissions to interest and penalty committee.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop productive working relationships with team members, Ops manager and key role players in the business to support contracted work outputs.
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Fairness and Transparency
- Analytical thinking
- Accountability
- Conceptual ability
- Organisational awareness
- Trust
- Respect
- Attention to detail
- Commitment to continuous learning
- Building Sustainability
- Honesty and Integrity
- Teamwork
Technical competencies
- Reporting
- Functional Policies and Procedures
- Financial Accounting
- Operational Audit
- Business Knowledge
- Efficiency improvement
Compliance Competency
- Security Clearance: GOC Confidential
go to method of application »
Job Purpose
- To provide guidance and apply expert knowledge & skills in multiple cases, projects, programmes & may act as lead investigator or investigator in complex cases. Perform across multiple teams, regions & outside SARS with agencies & stakeholders.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) BCom, Law Degree, Forensic Financial Investigations, AND 8-10 years' experience in a similar environment, of which 3-4 years ideally at operational specialist level
Or
- Senior Certificate (NQF 4) AND 15 years related experience, of which 3-4 years ideally at operational specialist level
Job Outputs:
Process
- Identify, analyse and refer high risk, high revenue cases for audit, debt and criminal investigations relating to fraudulent syndicate activities.
- Provide specialist advice and guidance specific to a complex field and or professional discipline.
- To guide, direct and provide specialist advise on multiple cases, projects, across all tax types, and to lead investigations of medium to complex in nature, serve as a witness when required in compliance with all legislative requirements
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Working With Others
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Conceptual Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Search and Seizure
- Reporting
- Business Knowledge
- Efficiency improvement
- Criminal Investigation
- Decision Making and Problem Solving
Compliance Competency
- GOC Confidential
- ADJECTIVE LAW 4
- SUBSTANTIVE LAW 2
- Collection and preservation of evidence and the chain of custody (Investigations)
- Interviewing and interrogation (Investigations)
- Testify in formal and criminal proceedings
- Investigative reporting
go to method of application »
Job Purpose
- The candidate should provide actionable insights that can be easily interpreted by business through designing, developing, and maintaining ongoing or new reports, dashboards and training through data storytelling, visualisation and adoption of new views that will drive decision making and improvement opportunities.
The candidate needs to:
- Understand business problems and design end-to-end analytics solutions.
- Collaborate with key stakeholders to obtain business requirements.
- Extract and aggregate data from large databases.
- Conduct data discovery and analysis for insights and recommendations.
- Transform and translate data into visualisations that would be insightful to business users using data story telling techniques.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 8) AND 8-10 years' experience in Business Data Intelligence / Data Analysis, of which 3-4 years is at an operational specialist level.
OR
- Senior Certificate (NQF 4) AND 15 years in experience in Business Data Intelligence / Data Analysis, of which 3-4 years is at an operational specialist level.
Minimum Functional Requirements
- Intermediate experience in Business Data Intelligence specifically in Business/Data analysis
- Intermediate (practical application) technical expertise regarding data processes, analysis, reporting and testing.
- Knowledge of and experience with reporting packages (SQL, Microsoft PowerBI), databases (SQL) programming skills (SQL).
- Basic Data Visualisation, Business Intelligence Methodologies and Microsoft skills (Advance in)– i.e., Excel, Word, PowerPoint, PowerBI.
Job Outputs:
Process
- Understands business problems and design end-to-end analytics solutions.
- Collaborate with key stakeholders to obtain business requirements.
- Extracting and aggregating data from large databases.
- Conduct data discovery and analysis for insights and recommendations.
- Transform and translate data into visualisations that would be insightful to business users using data story telling techniques.
Governance
- Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.
Behavioural competencies
- Analytical Thinking
- Attention to Detail
- Business Acumen
Technical competencies
- Data Collection and Analysis
- Development of reporting and dashboards
- Data Storytelling and Visualisation
Compliance Competency
go to method of application »
Job Purpose
- To ensure that software development, enhancements, implementation, maintenance and optimisation are performed in order to achieve business objectives. To assist with detecting application issues, analyse software, and implement software solutions within standards.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) Information Technology AND 3-4 years' experience in an Enterprise Data Warehouse (EDW) environment, of which 1-2 years ideally at knowledge worker level.
OR
- Senior Certificate (NQF 4) AND IT Qualification / Certification (SEE BELOW), AND 3-4 years' experience in an Enterprise Data Warehouse (EDW) AND Min Functional requirements as specified.
- Microsoft Certified Solution Developer with skills in C# and large volume data processing applications. Experience with SQL Server Integration Services an advantage.
- Extensive experience with large volume data processing applications.
- Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server and DB2.
- Experience with NoSQL technology databases.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 6 years’ experience in an Enterprise Data Warehouse (EDW).
Minimum Functional Requirements
- Expert in Natural, ADABAS, z/OS & JCL
- IBM Integration Bus (IIB) or IBM APP Connect or
- B2B Integrator or Business Process Management (BPM)
- JAVA or Microsoft .net
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Design system changes and enhancements that address business requirements.
- Develop and maintain productive working relationships with peers and SARS role players to achieve business objectives.
- Ensure that IT related systems contribute to efficient and effective service delivery and optimised quality.
- Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Implement initiatives relating to projects that will lead to improved key processes across the business.
- Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards.
-
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Application Development and Maintenance
- Business Knowledge
- Computer Literacy
- Efficiency improvement
- Functional Policies and Procedures
- IT Applications
- IT Development
- IT Systems
- Reporting
- System Thinking
Compliance Competency
- Application Implementation (IT)
- Application Systems (IT)
- GOC Confidential
go to method of application »
Job Purpose
- To support clients with medium to high complexity requirement analysis and systems configuration, implementation, and support of SAP modules in various modules. To utilise consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advance Certificate (NQF6) IT/Accounting/Information Systems and 3-4 years’ experience in an SAP PSCD/FICA/TRM environment, of which 1 - 2 years ideally at knowledge worker level.
OR
- Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND 3-4 years’ experience in an SAP PSCD/FICA/TRM environment AND additional requirements specified in Min Functional requirements, where applicable.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 4 years' SAP PSCD/FICA/TRM experience.
Minimum Functional Requirements
- At least 2 years' experience in SAP environment, of which minimum is ideally 1 year SAP Junior Consultant.
- 3 years’ experience and knowledge of key integration points between SAP. Procurement modules.
- SAP Procurement Configuration Skills.
- Experience and knowledge of key integration points between SAP modules.
- Relevant SAP module functional training or certification.
- Relevant SAP module analysis and configuration experience.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- To be able to peer review documentation and adhering to SAP Support SDLC.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP functional and application problems and map client business requirements,
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
- Applic.Configuration & Opt
- Enterprise Architecture
- Customer Service Tech
- Problem Management
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Functional Policies and Procedures
- Computer Literacy
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Analysis and Judgement
- Verbal Communication
- Business Knowledge
- Business IT Systems
- Written Communication
- Technical Analysis
Compliance Competency
go to method of application »
Job Purpose
- To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma in Computer Sciences (NQF 7) AND 6 years' experience in a similar data & business analytics environment, with 3 years’ experience developing Power BI reports.
- Microsoft Certified: Power BI Data Analyst Associate will be an added advantage.
Or
- Senior Certificate (NQF 4) AND 10 years’ experience in data & business analytics environment, with 3 years’ experience developing Power BI reports.
- Microsoft Certified: Power BI Data Analyst Associate will be an added advantage.
Minimum Functional Requirements
- Experience in Data Engineering / Business Data Intelligence / Data Science
- Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
- Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.)
- Intermediate (practical application) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
- Intermediate (practical application) Data warehouse knowledge
- Be proficient in the application of:
- Basic Data Migration
- Basic Data Visualization
- Business Intelligence Methodologies
- Database Knowledge
- Intermediate (practical application) Programming Skills – i.e. SQL, and/or Python, R, etc.
- Microsoft skills (Proficient in)– i.e. Excel, Word, PowerPoint, etc.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- To acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- To perform “intermediate” business analysis using various techniques, e.g., statistical analysis, explanatory and predictive modelling, data mining.
- To design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- To identify, analyses and interpret trends and patterns in medium to complex data sets, based on data findings.
- Communicate the results of their analysis and findings by using medium to complex data visualisation techniques with both internal and external customers.
- To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- To research best practices and supports developing the solutions and recommendations for the current business operations
- To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Information management
- Computer Literacy
- Functional Policies and Procedures
- Statistical and Mathematical Analysis Proficiency
- Business knowledge
- Technical Expertise
- Database Design and Management
- Data Management
- Data Collection and Analysis
- Reporting
Compliance Competency
go to method of application »
Job Purpose
- To perform division specific functions through the validation of information received and relevant interventions to enable delivery in allocated areas of work, under supervision and guidance.
Education and Experience
Minimum Qualification & Experience Required
- BEng (Industrial, Computer, Electronic, Chemical) /BSc (Actuarial, Applied Maths, Statistics) BCom (Informatics, Accounting, Investment management, statistics, Finance, Computer Science)/ BSc (Computer Science, Information Systems, Business Computing)/ National Diploma-Information Technology N. Dip (NQF 6)
- No experience is required to be eligible for participation in the graduate trainee programme.
Job Outputs:
Process
- Assist in performing operational functions in area of responsibility and updating information on systems where necessary.
- Identify and resolve basic queries timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and targets.
- Follow and adhere to individual learner activity manual for the division or business unit.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures, and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Drive own performance and development to achieve and improve on work outputs in line with required response time, quality, and service delivery standards.
Finance
- Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Competencies
- Drive for Results
- Fairness and Transparency
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Honesty and Integrity
- Attention to Detail
- Building Sustainability
Compliance Competency
- Grade of Clearance: GOC Confidential
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Job Purpose
- To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, crafting and socialisation the ‘SARS of the Future’ or ‘Tax, Customs and Excise 3.0’ concepts, identifying and conceptualising organisational innovation focus areas, and incubation of these concepts through prototyping/piloting. These concepts are informed by predicting, creating and leading the future SARS by applying the Fore-sighting skills of Anticipation, Innovation and Strategy, to propose, influence or alter product, process, segment and service strategies, goals, plans and actions in support of the SARS Vision.
- The outcomes are utilised to define product features and develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.
Minimum Requirements
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7): Industrial Engineering, preferably augmented by a qualification or further studies in Future Studies, Fore-sighting or Innovation Research AND 8-10 years' experience in a similar environment, of which 3-4 years must be at operational specialist level
OR
- Senior Certificate (NQF 4) preferably augmented by a qualification or further studies in Future Studies, Fore-sighting or Innovation Research AND 15 year’s related experience, of which 3-4 years must be at operational specialist level
Job Outputs
- Ability
- The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues
- The ability to anticipate scenarios
- This is the ability to formulate new concepts based on information gathered
- Ability to determine trends from raw data to assist decision-making in various aspects of work at SARS
- The ability to take all relevant details into account to ensure that a task is completed to required standards
Knowledge
- Knowledge of innovation, industry and technology trends
- Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
- Knowledge of own organisations, policies, procedures, services, products and business operating models
- The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
Process
- Conduct innovation research and benchmarking
- Conduct fore-sighting i.e. anticipate plausible futures
- Manage the business ideation process
- Conduct and/or facilitate innovation prototypes, simulations and pilots of emerging business trends
- Craft innovation conceptual designs
- Design and maintain the ‘SARS of the Future’ model
- Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communicate situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
- Provide business design and engineering support to institutionalise process initiatives.
- Design, model and document business design specifications.
- Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Apply processes to improve data validation across service delivery systems in line with operational targets.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural Competencies:
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability & Competence
- Inquisitive
- Problem Solving & Analysis
Technical Competencies:
- Innovation driven research & benchmarking
- Anticipation
- Idea incubation
- Innovation concept development
- Business Knowledge
- Capacity Planning
- Institutional Process Analysis & Redesign
- Process Auditing
- Reporting
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Job Purpose
- To conduct a well-planned, comprehensive and intelligent physical inspection, analysis, evaluation and interpretation according to directives, legislation, physical evidence and other relevant information or lack thereof, collect, request, question and refer relevant evidence and accurately report on the findings with potential recommendation to enable and/or execute informed legitimate decision, in order to facilitate legitimate trade and protect and safeguard goods, economy/society
Education and Experience
- National Diploma / Advanced Certificate: NQF 6 (Commerce related) AND 3-4 years' experience in an import and export environment, of which 1-2 years ideally at knowledge worker level.
ALTERNATIVELY
- Senior Certificate (NQF 4) AND 6 years import and export experience, of which 1-2 years ideally at knowledge worker level
Minimum Qualification & Experience Required
- Experience in an import and export environment is required for these positions
Job Outputs:
Process
- Accurately and effectively collate, organise, disseminate, capture and process all relevant and required information, documentation and monetary collection according to set requirements and legislation.
- Accurately apply and operate technological x-ray equipment in order to conduct analysis and evaluation of images and samples to detect any risk anomalies or non-compliance.
- Accurately, concisely and timeously capture all findings, observation, reference and recommendation into a quality comprehensive report that can be utilised as substantive evidence and will enable accurate and correct final decision-making.
- Analyse, evaluate and interrogate all risk related factors in order to identify and determine the most appropriate intervention (release, rummage, seal, detain, seize, interview, sample, person search), i o t accurately mitigate the risk.
- Analyse, search, interrogate, inspect, verify and evaluate all available information and goods (or lack thereof) request more, where applicable against written and or verbal declaration and/or available documentation.
- Conduct research in order to have adequate technical background relating to the inspection or examination pertaining to the case.
- Continuously assess, review and evaluate the potential trade and economic environmental, fiscal and reputational impact thereof in terms of WCO standards.
- Develop, implement and maintain a CRM policy, procedures and standards development, implementation and monitoring.
- Ensure utmost attention to detail with regards to sample collection, handling, management, sharing transportation, recording, reporting and hand overs so as it can be utilised as substantiating evidence and it will enable.
- Execution of all duties and interrogation according to paramilitary discipline and the maintenance of physical fitness.
- Gather, secure and collate the relevant information and exhibits in the chain of evidence to contribute to, present and represent evidence in the court of law or other legal structure that will result in successful prosecution.
- Interrogate, interview, question, request, inspect and search for information and evidence in order to ascertain the level of compliance or non-compliance.
- Participate in all visibility exercise, activities and interventions such as gate checks, rummages, patrols, roadblocks, static checks etc. as well as the execution of related arrival and exit activities /duties.
- Professional interactions with all internal and external stakeholders according to protocol and legislation.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Honesty and Integrity
- People Skills
- Conceptual Ability
- Trust
- Respect
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Reporting
- Border Control and Management
- Functional Policies and Procedures
- Administration
- Customs Legislation (CUSTOMS EU FRAMEWORK)
- Business Knowledge
- Efficiency improvement
- Customs Knowledge
- Risk Identification
- Compliance Inspection
Compliance Competency
- Tariff BASIC
- Valuations BASIC
- Rules of Origin BASIC
- Search and Seizure (Compliance Comp)
- GOC Confidential
- Documentary Control EU
- Physical Control EU
- Surveillance EU
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Job Purpose
- To provide administrative support within the legal function and provide supportive information to enable execution of core litigation and legal processes.
Education and Experience
Minimum Qualification & Experience Required
- Higher Certificate (NQF 5) Administration, Business Management, AND 2 years' experience in a Legal environment.
OR
- Senior Certificate (NQF 4) AND 3 years' experience in Legal environment.
Job Outputs:
Process
- Assist with functional and administrative tasks and procedures relating to the functional area.
- Apply procedures to deliver set objectives to the best advantage of the functional work area.
- Follow up on outstanding documents or payments.
- Identify and resolve queries and problems timeously, apply known solutions in line with guidelines provided and escalate unresolved problems.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedure, and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Maintain professional interaction and always ensure ethical interactions with stakeholders.
- Drive own performance to achieve work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified policies, standards and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by delivering a service that is consistent, seamless, quick and error free.
Behavioural competencies
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Teamwork
- Fairness and Transparency
- Accountability
- Attention to Detail
- Building Sustainability
Technical competencies
- Service Delivery
- Functional Policies and Procedures
- Administrative Support
- Quality Orientation
- Legal Records and Related Systems
- Standard operating procedure compliance
- Planning and Organising
- Legal Administration
- Events, Meeting or Task Coordination
- Administration
- Reporting
- Efficiency improvement
- Legal Knowledge and knowledge of ethics
- Good Working knowledge of Excel Systems
Compliance Competency
Method of Application
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