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  • Posted: Jul 29, 2020
    Deadline: Not specified
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces t...
    Read more about this company

    Senior Data Centre Operations Engineer


    • The ideal candidate must be a self-motivated and a strong team player. Successful candidates will thrive in a fast paced and agile environment that is regularly evolving.

    Key Responsibilities

    • Help to develop global standards and promote best practices in data center operations.
    • Introduce process improvements and encourage best practices in datacentre operations.
    • Develop specifications for tools that facilitate administration of servers spanning multiple datacentres, to include automation and streamlining of processes.
    • Document standards and processes within the datacentre. Create full sets of documentation around projects and work at the datacentre.
    • Define workflow and communication systems for datacentre activities.
    • Racking & Decommissioning of servers and network equipment in datacentres worldwide.
    • Track server/network assets through deployment lifecycle. Maintain accurate reporting and auditing for all assets within the data center.
    • Provide cross-functional communication with other technical operations groups.
    • Work with the Mimecast Network Operations team to complete infrastructure related projects within the data centres.
    • Upkeep of the Mimecast datacentre environments, based on maintenance emails sent by the datacentre vendors
    • Perform and maintain frequent drive destruction activities in line with compliance.
    • Manage the entire lifecycle of servers, storage and network equipment within the facility. Including receiving, racking, and recycling.
    • Participate in conference calls/meetings with vendors/suppliers/other Team Members on a regular basis.
    • Handle incoming and outgoing shipments worldwide.
    • Assist in worldwide datacenter expansion projects
    • Work closely with other 3 rd party datacentre remote hands engineers worldwide.
    • Participate in an oncall rota for off-hour emergency calls
    • Work over weekends during emergency situations
    • RMA Management with multiple vendors.
    • Assist with tracking data center issues and keeping Mimecast servers in production.
    • Send weekly task progression reports.

    Essential Skills And Experience

    • Basic knowledge of Linux, and Windows Operating Systems.
    • Good knowledge of Microsoft Outlook, Word and Excel.
    • Expert knowledge of server hardware and troubleshooting steps.
    • Good knowledge of critical data centre infrastructure
    • Able to lift and or move equipment up to 22.5 Kgs daily, group lifts for 22.5 Kgs or more.
    • Candidate must be flexible in visiting our various datacenters worldwide.
    • Strong verbal and written communication skills.
    • Ability to prioritize in a complex, fast-paced environment.
    • Able to work in noisy environments such as datacenters.
    • Participate in an on-call rotation to address datacentre incidents.
    • At least 3 years of experience working in a data centre environment

    Desirable Skills:

    • Knowledgeable in datacentre best practices.
    • Experience working in a multi-vendor datacentre environment.
    • Understanding of out-of-band server communication methods.
    • Experience in datacentre hardware deployments and building scaling infrastructure.
    • Basic knowledge of Atlassian JIRA/Confluence and Microsoft Sharepoint.

    Method of Application

    Interested and qualified? Go to Mimecast on to apply
  • Send your application

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