Senior HR Business Partner at AnyVan

As the Senior HRBP in our Cape Town office, you’ll lead from the front, providing day to day and strategic people/HR support to our Customer Service, Sales and Support functions. A large part of the role will focus on delivering an outstanding employee and stakeholder experience, balancing the needs of the business whilst being fair to our employees to drive employee engagement and retention.

What you'll be doing:

• Be the HR subject matter expert and trusted advisor to the business on all people-related topics
• Work with stakeholders to ensure their teams are structured correctly and able to deliver the performance requirements for today’s and tomorrow’s needs
• Be the escalation point of contact for complex industrial relations issues including absence management, flexible working requests, performance management, disciplinaries and grievances etc
• Oversee HR compliance for SA: BBBEE compliance, Payroll, Benefits Administration, Performance Management, Compensation Analysis
• Work with the Head of HR to ensure we develop the required capabilities for the business and to establish AnyVan as an “employer of choice”
• Daily support for the local central support team, taking care of the entire employee lifecycle; benefits, pensions, process administration, performance management, absence management
• Develop a commercial understanding of key business metrics, prepare relevant and high quality reports and highlight trends and provide insightful commentary
• Help the business successfully manage change by keeping employees well informed of the ‘why’ we make the decisions we do
• Professionally engage and interact with 3rd party suppliers i.e., benefits providers, employment lawyers etc
• Oversee and administer end-to-end payroll operations for both the UK and South Africa, ensuring accurate, timely, and compliant processing in line with local regulations and company policies
• End to end benefits administration for both UK and South Africa
• Collaborate with cross-functional teams to drive continuous process improvement and automation, enhancing operational efficiency and delivering added value

Experience we think you'll need to be successful in the role;

• Solid experience in an international HR Role with expertise in driving employee engagement, great culture and a wide range of ER issues
• Strong knowledge of Employment Law in South Africa and ideally the UK and Europe
• Proven track record creating and delivering effective programmes and initiatives that solve business challenges/issues
• Experience of creating and leveraging diversity to benefit the team and the business
• Good understanding of HR platforms and tools and how to work with them to get the best out of them (Automation, Reporting, business engagement, etc)
• Proven track record delivering quantifiable results in line with business objectives
• CIPD qualified would be beneficial but not essential
• Good understanding Sage Payroll (SA) and Payfit (UK)

SKILLS

• Solution focused and results driven
• Builds great relationships across all levels and cares about people
• Excellent communication skills with the ability to effectively liaise with and influence stakeholders at all levels
• Driven by providing exceptional employee and stakeholder experiences
• An ability to input strategically and deliver operationally
• Ability to deliver improvements through effective change management (both people and process)
• Analytical thinker with strong data analysis and report building skills and a strong understanding of people and culture metrics and how to measure them
• High levels of attention to detail, multitasking and prioritisation skills