Senior Insights Consultant at Black Swan Data

The Role
The Senior Insights Consultant will oversee the creation, validation, and management of our core Datasets for Black Swan Data. They will take a consultative approach to anticipate client needs and requirements, as well as applying robust quantitative and qualitative analysis to extract insight and recommendations from data.

What You Will Do

• Own domain knowledge within the team and work proactively to understand the business challenge and industry context behind a brief, defining what good looks like for our product.
• Create, update and prioritise the domain roadmap, manage competing requests, while ensuring it aligns with business needs.
• Support and input into the strategy for managing the Datasets team in addition to a domain.
• Line manage consultants and associates, ensuring their OKRs are aligned with business needs.
• Oversee taxonomy definition, curation and improvement for structured social datasets. Re-use and incorporate publicly available or 3 rd party taxonomies and ontologies where possible.
• Oversee the process of dataset builds, continuous maintenance and improvement of datasets.
• Be responsible for working with Product Managers to expand internal productivity tooling to improve Dataset build efficiency while maintaining the high quality of output.
• Manage stakeholder requests and communications, ensuring alignment with domain objectives and results.

About You
We want people passionate about creating innovative solutions inspired by data. We know Black Swan’s DNA is different; it is what helps us find new perspectives on our clients’ problems. Working in a fast-paced, energised environment, our bar is set high, and an ability to build long-lasting partnerships both internally and externally is vital.

Personal Attributes

• A passion for developing innovative solutions and challenging the status quo, with interest in new emerging research techniques and the potential in data and technology.
• Excellent listening and communication skills (written and verbal), including the ability to express thinking coherently.
• An organised problem solver, able to prioritise efficiently and comfortable processing enormous amounts of information.
• Eager to work in a team and have the substantial interpersonal skills to match, including the ability to respond to stakeholder requests in a timely, professional, and considerate manner.
• Able to flag any issues to more senior colleagues and delegate to more junior colleagues where appropriate.

Desired Skills And Experience

• 4+ years of working experience in a quantitative research/analytics role.
• Comfortable applying quantitative analytics techniques to data, with experience investigating and interpreting digital data sources such as social media.
• Solid project management skills and the ability to multitask.
• Strong technical writing skills and the ability to communicate complex analyses to non-technical stakeholders.
• Must be proficient using Excel, crosstab and equivalent data manipulation tools
• Comfortable leading and have experience managing a team of junior analysts, in addition to leading tooling workstreams.
• Excellent English knowledge, any additional language is an advantage

The Following Skills Are Ideal But Not Essential

• Experience with a variety of industry sectors, FMCG, Food & Beverage, Personal Care, and Healthcare