Senior Manager Digital Regulation at MTN

Mission/ Core purpose of the Job

The Senior Manager: Digital Regulation will be responsible for the implementation of regulatory plans, strategies, etc relating to digital and platform, multimedia, multi-platforms, fintech and new technology operations, services and products, which will include the drafting of position papers, submissions, playbooks, the coordination and provision of advisory support, associated services and consumer regulation, the proactive identification of prospective regulatory issues, supporting the development of a dynamic overriding regulatory strategy for the business, stakeholder relationship management, input into regulatory policies/regulations, legislative framework and future impact of new regulatory policies and legislation on MTN operations.
The Senior Manager must also be able to provide broader regulatory support to the MTN Business on a variety of ancillary and related regulatory issues impacting MTN Group and Operating Companies.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

• The Senior Manager: Digital Regulation will be accountable to achieve the following objectives with respect to digital and platform, multimedia, multi-platforms, fintech and new technology operations, services and products public policy and regulation:
• Advise on regulatory issues and ensure that the business is always well prepared to respond to diverse issues arising from regulatory frameworks, environments and competitive markets
• Advise on all aspects of regulation including but not limited to all aspects of regulating mobile services, digital services, platform services, multimedia services, multi-platform services, converged services and emerging technology-driven services including AI, IOT, AR and VR.
• Advise on all aspects of customer protection including data privacy, protection and sovereignty.
• The preparation of regulatory reports, papers and submissions on matters involving regulatory instruments relating to the countries in which MTN operates
• Development of regulatory strategy, issue management and power mapping frameworks
• The provision of regulatory input into business strategy
• Monitoring and analysis of pending legislation and regulations that may impact the company’s operations, and alerts management
• Providing input into proposed regulatory policies/legislation ensuring MTN’s Group and operational interests are taken into account
• Influencing the telecommunication’s sector competitive policies to attain a level playing field
• Addressing regulatory issues that may from time to time arise including regulatory compliance issues, interconnection, infrastructure sharing, competition and economic regulation, consumer issues and diverse regulatory interventions and initiatives.
• Monitoring, reviewing and keeping the business abreast of regulatory developments in the domestic and global industry
• Supporting regulatory initiatives through industry bodies and with industry stakeholders
• Assessing impact of proposed regulatory frameworks on sustainability of business operations
• Developing mitigation strategies for issues as and when they arise
• Assisting in establishing a centre of excellence for advice on regulatory matters within MTN

Key Deliverables

• Business opportunities and threats presented by current and pending economics regulations and legislation are identified and appropriate recommendations are made
• Pertinent opinions, advice, position papers, submissions and toolkits
• Implementation of Group Regulatory strategy including economic and service regulation
• Monitoring of regulatory issues, risks and trends across the Opco’s
• Regulatory compliance to regulations and legislations
• Supporting effective capacity building interventions and self-development opportunities for regulatory affairs unit

Role Dependencies

• Deep understanding of the MTN business strategy
• In depth experience and understanding of the telecommunications industry and regulatory frameworks, strategies and ecosystems
• Innate understanding of the impact of digital transformation on a business such as MTN and the changes that need to take place
• Effective stakeholder relationship management skills and experience preferably in a regulatory environment
• Understanding of the Opco technology, business and regulatory context
• Timely decision making and reporting
• Alignment of Opco and Group strategy initiatives

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 4-year legal degree
• MBA or Masters advantageous
• Relevant certification / accreditation / membership with professional body as required for role
• Fluent in English and language of country preferable

Experience:

• A minimum of 10 years working experience to include
• 8 years’ experience in a regulatory affairs function/activity preferably in a telecoms environment
• 5 years’ progressive regulatory experience in telecoms environment including “hands-on” regulatory strategy experience
• In depth experience and understanding of the ICT industry and regulatory framework
• 3 years relevant sector / industry/ area of specialisation – digital, platform, multimedia, fintech, etc
• Effective stakeholder relationship management experience in a telecoms regulatory environment
• Strong and effective business communications (verbal and written) skills
• Worked across diverse cultures and geographies advantageous
• Experience working in a medium to large organization
• Ability to plan and execute numerous complex projects under pressure
• Demonstrated business acumen and superior judgment