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  • Posted: Sep 9, 2021
    Deadline: Not specified
  • Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
    Read more about this company


    Senior Manager - Learning Design

    Job Description

    To plan, lead and drive the design and development of learning solutions, including learning experiences and curriculum development, for the Ucademy clients and learners.

    To plan, lead and drive the delivery of learning solutions using digital platforms (eg Moodle) and to ensure that the digital learning tool stack for Ucademy is managed and up to date with fit for purpose design and delivery requirements.

    To plan, lead and drive brand design and brand guidelines with a focus on primarily the Ucademy brand management and implementation of the brand across learning programmes and solutions, the Ucademy website and other brand tools and collateral.

    • Indepth knowledge of learning strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

    • In depth knowledge of learning theories and instructional design models

    • Curriculum design (DACUM Framework Design and Development)

    • In depth knowledge of e-learning software tool (Articulate Storyline 360), as well as learning management software such as Moodle

    • Competence in using Microsoft Office programmes (Word, Outlook, PowerPoint, Excel)

    • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

    • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

    • Time Management — Managing one's own time and the time of others.

    • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

    • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

    • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

    Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work


    Matric / Relevant qualification in training 

    Additional Information

    • 3+ years of experience delivering multiple cross functional projects

    • Experience with successful project management methodologies, tools and techniques

    • Background working in an agile development environment

    • Experience with learning technologies, including familiarity with common learning platforms (LMS, LXP)

    • Full end-to-end learning design life cycle experience, from concept to development to implementation and support

    • Interest in continuously building personal knowledge of learning, talent and HR technologies

    • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effectiveness.

    • Experience in business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.

    • Experience with managing a team across learning design, graphic design, development and learning technology management

    • Excellent knowledge of learning theories, assessment theories and instructional design models, as well learning technologies.

    Method of Application

    Interested and qualified? Go to WNS Global Services on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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