Senior Manager – Private Equity (Fund Accounting & Administration) at Apex Group

Role Summary:

• The Senior Manager is accountable for end-to-end delivery of Private Equity fund administration for one or more strategic clients. You will provide hands-on operational oversight and senior client engagement, acting as the escalation point for complex delivery, technical and risk matters. Working across Fund Administration and adjacent service lines (e.g., ManCo/AIFM support, Depositary), you will coordinate stakeholders to deliver accurate, on-time outputs, strengthen controls, drive process improvement, and coach VPs and Managers. 

Key Deliverables (KPIs) 

• On-time, accurate delivery of agreed outputs (NAV/financial packs, capital activity, investor reporting, and other scoped deliverables). 
• Own escalations end-to-end (root cause, remediation, and prevention). 
• Audit-ready delivery and strong control outcomes (timely closure of queries; adherence to governance standards). 
• Proactive operational risk management for assigned clients (identify, mitigate, monitor). 
• Lead and develop the Manager / Assistant Manager (coaching, delegation, performance, retention). 
• Deliver measurable process improvements (reduced defects/rework, shorter cycle times, lower risk). 

Key Responsibilities:

Strategic Client Engagement (Hands‑On) 

• Own delivery for one or more strategic/complex clients, staying close to day-to-day execution where required. 
• Build deep knowledge of the client’s strategy, governance, operating model, and priorities. 
• Be the client’s trusted operational partner; support Manager / Assistant Manager on communications while remaining visibly engaged on key topics. 

Operational Escalation & Problem Solving 

• Primary escalation point for complex operational, technical, and delivery issues. 
• Lead cross-team resolution across jurisdictions/service lines with clear ownership and deadlines. 
• Balance priorities, client impact, and operational risk; drive root-cause fixes (not workarounds). 

Cross‑Service & Internal Navigation 

• Navigate the organisation on behalf of clients across Fund Accounting and Administration and adjacent areas (ManCo/AIFM support, Depositary, Onboarding, Compliance and Risk). 
• Align internal teams and messaging; ensure issues are owned and not handled in silos. 
• Set clear ways of working and expectations for both clients and internal stakeholders. 

Technical & Delivery Oversight 

• Interpret LPAs/side letters and ensure terms are correctly operationalised (fees, waterfalls, reporting). 
• Perform senior reviews of key deliverables and strengthen review frameworks across the team. 
• Maintain oversight across the broader portfolio while staying close to delivery detail. 

Team Leadership & Capability 

• Lead, coach and develop VPs/Managers in escalations, prioritisation and senior client engagement. 
• Set standards for operational excellence, accountability and quality across the team. 

Risk, Control & Quality 

• Own operational risk for assigned clients; ensure adherence to control frameworks, governance and internal policies. 
• Lead responses to audits, due diligence requests and internal quality reviews for strategic clients. 

Continuous Improvement 

• Identify recurring issues and drive scalable improvements in process, controls and ways of working. 
• Support change initiatives including fund launches, migrations, transitions and system enhancements. 

Required Experience, Qualifications & Skills 

• 8+ years’ PE Fund accounting and administration experience, including 3+ years at managerial level. 
• Experience preparing/reviewing fund financial statements and reporting under IFRS or relevant GAAP framework, including audit support. 
• Proven escalation management for complex funds/clients with strong judgement and prioritisation. 
• Strong working knowledge of LPAs/side letters and translating terms into operations (fees, waterfalls, reporting). 
• Experience coordinating delivery across multiple service lines and stakeholders. 
• Private equity systems exposure preferably eFront or Allvue. Demonstrated strong Excel skills and familiarity with GL/investor reporting and workflow tools advantageous. 
• Strong communication and problem-solving skills; able to drive process improvement. 
• Proven people leadership (coaching, performance management, developing teams). 
• Detail-oriented and effective under pressure and deadlines.