Senior Officer: Assessment Scheduling at Services Seta

Description

Coordinate and Facilitate Provider Site Evaluation Requests

• Verify and log Provider Site Evaluation (PSE) requests
• Verify and confirm site visit request documentation
• Delegate and update PSE (Provider Site Evaluation) requests
• Monitor and ensure Evaluator availability and calendar updating
• Provide assistance and guidance regarding provider site evaluation preparation, scheduling, and Evaluator details
• Oversee the scheduling of provider site visits of compliant applications
• Conduct evaluation based on SSETA guidelines and evaluation criterion
• Validate documents submitted for desktop evaluations
• Compile and submit reports detailing scheduling and site visit queries and resolutions
• Consolidate, compile and submit a full site visit report
• Receive, resolve and escalate queries related to accreditation processes
• Compile and submit reports detailing queries related to the PAAR&SS
• Receive, respond to, and submit FAQs and answers related to PAAR&SS to IT for uploading to the FAQs database
• Provide support to the Rectification Committee during relevant processes

Coordinate Provider Site Evaluation (PSE) Report Quality Assurance and Provider Feedback

• Verify, log and forward PSE report and annexures
• Approve, upload and notify on PSE report and annexures
• Assess and submit Provider Evaluator feedback
• Update and close PSE request and submission tracking sheet

Monitor Provider Site Evaluation (PSE) Visit Details and Costs

• Verify and obtain approval PSE details and cost
• Receive and process PSE confirmations
• Receive and obtain approval of Evaluator travel arrangements
• Verify and submit Evaluator invoice
• Assist with and resolve Evaluator payment queries
• Receive and record Evaluator payment notifications (from Finance; PSE Evaluator Costs template)
• Prepare and submit Evaluator costs and expenditure report

Achievement of Work Plans

• Execute work plans and drive the evidence collection in real time
• Produce reports against the implementation of work plans
• Respond to audit findings with complete evidence, on time
• Implement documented data management practices
• Comply with policies and procedures in the unit
• Record, file and ensure the availability of POP information

Requirements

• National Senior Certificate, at a minimum NQF 4
• National Diploma or equivalent certification (NQF 6) in Education, Training and Development, Business Administration, Public Administration, or equivalent qualification or related field
• Minimum of 3 years’ experience in the education, training and development sector, of which 1 year should be supervisory experience