Senior People And Culture Officer - Skills And Development (Hybrid) at Think South Africa

Duties and Responsibilities include but not limited to:

• Collaborate with department heads, managers and Training Officer(s) to identify skills gaps and training needs across the organisation. 
• Conduct thorough needs assessments through surveys, interviews, and performance evaluations etc. 
• Analyse data to prioritise training topics and develop a comprehensive training plan which will go hand in hand with the relevant SETA submissions. 
• Design and customise training programs and material that address specific skill deficiencies and align with organisational goals. 
• Research and source external training providers, as necessary, to supplement in-house training offerings. 
• Researching and staying up to date with industry trends and new methods of training.

Requirements:

• Bachelor's degree in Human Resources, Education, Psychology, or a related field.
• a Post Graduate Degree in a related field and/ or Certifications specific to skills development and/ or training  will be an advantage. 
• Minimum of 5 years’ experience in human resources, with at least 2 years in a skills and development role preferably working as a Skills Development Facilitator. 
• Functional knowledge of: WSP/ATR, EEA, B-BBEE, SDA. 
• Proven track record of successfully leading skills development initiatives and projects. 
• Excellent problem-solving abilities. 
• Proficiency in HRIS systems and Microsoft Office Suite. 
• Experience in an NGO environment is an advantage.  
• Outstanding analytical, organisational, and problem-solving abilities. 
• Excellent communication skills and a passion for people. 

Exciting benefits await you:

• Being a part of and living our values, which include Care for people and outcomes, Making a Difference and Kicking the Paradigm – creating an environment where every team member thrives, every idea is celebrated, and every achievement is a testament to our collective commitment.
• Enjoy a 37-hour work week, allowing you more time for personal pursuits, hobbies, and spending quality moments with loved ones.
• Embrace financial security with a competitive salary package that recognises and values your skills and contributions with room for growth within our ever-expanding organisation.
• Experience peace of mind knowing you're covered with life, disability, and funeral insurance, ensuring you and your family's future is safeguarded.
• Employee Assistance Program (EAP) which gives you access to an array of support services such as legal, debt and counselling services, ensuring that expert guidance is just a call away.
• We will contribute towards your medical aid as your health is a priority.
• Develop assessment tools, such as questionnaires, tests, and practical exercises, to measure training effectiveness where applicable. 
• Collect feedback from participants after each training session to assess content relevance and trainer performance. 
• Analyse post-training evaluation results to identify areas for improvement and adjustment and compile reports on this. 
• Collaborate with department managers to track improvements and changes in employee performance following training. 
• Continuously enhance training programs based on feedback and outcomes.
• Collaborate with managers to identify high-potential employees and candidates for career development opportunities and align this to EE Requirements where possible. 
• Design and implement career development plans and pathways for employees seeking advancement. 
• Provide guidance and resources to help employees set and achieve their professional development goals. 
• Establish mentorship or coaching programs with the help of the People and Culture Manager to support employees in their career growth. 
• Promote a culture of continuous learning and development throughout the organisation.
• Work with the People and Culture Manager and Payroll to effectively match JD’s into the appropriate OFO codes and categories for SETA and EE reporting purposes. 
• Working with Management to compile and submit ATR and WSP annually to the relevant SETA. 
• Serve as the main point of contact between the company and SETA’s, ensuring effective communication and compliance with SETA regulations. 
• Determine which courses are necessary and apply for Discretionary and Mandatory funding with SETA and compile all necessary information. 
• Track and monitor the ROI (Return on Investment) on all programmes. 
• Constantly understand, align, and update administrative processes relating to any changes in B-BBEE Policy (including sector specific codes) and Strategy. 
• Stay updated on SETA policies, guidelines, and funding opportunities to optimize the company’s access to available resources and funds. 
• Update B-BBEE, Employment Equity and learning management systems and dashboards as well as revise processes that allow for data to be captured, analysed, and monitored. 
• Compiling of annual Skills Gap Analysis. 
• Generate relevant reporting as per operational requirements.