Senior Specialist MPESA Forensic Analyst at Vodacom

Role Purpose:

• To supervise and conduct knowledge management on the operational systems.

Your responsibilities will include:

• Act as a technical consultant for fraud investigations.
• To manage and lead fraud related projects within the Vodacom Markets. 
• To analyse telecoms fraud cases as presented by fraud management systems (G2 / MDF / FRAMS & Insight).
• Define and document the user requirements for fraud management system.
• Detect Mobile Money and related frauds by running and automating exceptional data queries.
• Identify and implement best tools for fraud detection  and investigations.
• Proactively involved in identifying exposures to GSM & Mpesa fraud within Vodacom Group.
• Provide support and improve internal and external stakeholders.
• Responsible for creation of alert, patterns, rating plans and configurable parameters within FMS (Fraud Management Systems).
• Responsible for user acceptance testing (UAT) on any changes and upgrades on FMS.
• Compile monthly / quarterly reports as need arise.

The ideal candidate for this role will have:

• A three year Degree or Diploma in Information Systems/ Business Analysis/ GSM / Mobile Money Forensic Analysis is relevant.
• At least five  years’ experience in telecommunication, of which three years needs to be in information/fraud System is essential and advanced SQL Knowledge.
• Telecommunication knowledge/risk.
• Fraud Management Systems / Advanced SQL knowledge.
• Analyst Notebook and I Base User.
• G2 / MDF (Applicable Mobile Money Platforms / Data feeds).
• Fraud Report Writing.
• ETL – Extract, Transform and Load.
• AI / ML (Artificial Intelligence / Machine Learning).
• Analytical Communication.
• Interpersonal.
• Problem Solving.
• Stress Management.
• Time Management.