Server/Waiter/Waitress at Radisson Hotel Group

DESCRIPTION

A minimum of Grade 12 is required.  The successful applicant will have at least 3 years of broad-based hospitality experience industry experience, of which 2 years has been spent in M&E/Banqueting operations.

DUTIES, RESPONSIBILITIES AND PERFORMANCE STANDARDS

• Maximizes customer satisfaction by ensuring that the written details of all assigned meetings, events and banquets are carried        out properly
• Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department.
• Establishes professional and courteous rapport with guests to maximize satisfaction and repeat business
• Plans for, and carries out work in accordance with the “conference guaranteed” & function sheets
• Sets up function rooms according to event orders and/or directions from M&E Lead and coordinator, keeping comfort, cleanliness and practicality for the guest in mind
• Monitors lighting, temperature, maintenance and sanitation of Conference and Meeting Department
• Contributes to the general upkeeping of function rooms and related public areas
• Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required
• Maintains all departmental equipment, storage and work areas properly
• Sets studios in accordance with departmental standards
• Inspects and maintains furniture, technical equipment, linen, silver, china and other items
• Knows how to operate all departmental equipment, including technical equipment such:  Network cable, HDMI, Clickshare, Projector Remote, Screen Remote, HDMI extender(box)
• Serves and refills food and beverage as required, and charges according to departmental procedures
• Receives and carries out special requests from guests
• Co-operates closely with colleagues to ensure that prompt service is given at all times and respectful environment
• Maintains high confidentiality in regards to guest privacy and information
• Good knowledge of and well-spoken in the English Language, Well-groomed, Flexible, Able to work shifts and other departments when required.
• Yes I Can! attitude

DETAILS

Salary To Be discussed

Schedule Full Time

Experience Minimum 1 year of experience

Location 199 Oxford Rd, Dunkeld, Randburg, 2196, South Africa

Expiry date Sat, 14 Jan 2023