Service Technician - Cape Town at Servest Group

Job Context    

• Servest Office Services, a division of the Servest Group has a vacancy for Service Technician. A suitable candidate must have experience in office services or similar industry. This role is responsible for servicing washroom equipments. Including the cleaning/wiping of washroom equipment on customer sites.

Minimum Requirements    

• Matric (Grade 12)
• Relevant tertiary qualification
• Minimum of 2-5 years experience as a Service Technician or similar role
• Experience in the office service environment will be advantageous

Duties & Responsibilities    

• Servicing of all washroom equipment (including sanitary bins) including the cleaning/wiping of washroom equipment on customer sites.
• Deep cleaning of ablution and kitchen facilities or any other facility that may be required.
• Service according to the specified deep cleaning procedure and conduct services according to the Basic Principles of Cleaning and HACCP whilst taking note of any client specifications as well.
• Ensure that all customers' services allocated for the day and the month are completed on time, effectively and efficiently.
• Ensure that all service stock that was not used during the service is returned to the Servest on site office and reported to the controller on the relevant WhatsApp group.
• Ensure that all documentation e.g., service records and service advises are completed correctly and that the client signs proof of delivery on the service tablet.
• Pay prompt attention to customer complaints and resolve efficiently and timeously.
• Report all servicing, equipment, customer or site problems in writing, on the relevant WhatsApp group.