Service Technician CTS at Nampak

Job Description

Key Responsibilities Include:

• To provide after sales technical support to Bevcan and its customers by supporting Bevcan component performance on customer filling lines.
• Provide best practice information to Bevcan’s customers on the full can filling value chain. Audit these processes and provide recommendations for improvements
• To build capability in Bevcan’s customer’s plants focusing on double seam evaluation and control, seamer asset care practices and overall can filling line process best practices
• Safety: Full compliance to Nampak and customer safety policies and protocols as well as the OSHACT
• Administration: Visit report compilation, distribution, including information collating with Monthly and Quarterly reports; Customer Purchase order collection;
• Customer Operational Support: Customer Information pack communication and training; seamer tooling condition tracking including training on tooling care and maintenance as well as tooling sales; customer line process compliance assessments; Can-handling audits and training; respond to customer call outs
• Bevcan Operational Support: Support Quality, Sales and Operation teams on Bevcan component performance issues at customers; Execute component trials at customers and support Technical Development projects to ensure runability on customer filling lines

Job Requirements

The ideal candidate should meet the following requirements:

• N6 – Mechanical Engineering and be a qualified Artisan – Fitter and Turner, Turner Machinist or Toolmaker
• 3 years’ work experience as a qualified artisan in FMCG environment
• Strong interpersonal/communications skills, verbal and written
• Computer literate specifically on Word, Excel and Power Point
• Can and end making experience or FMCG work experience will be an advantage
• Competence and experience on ERP systems such as JDE, SAP etc will be an advantage
• Familiarity with TRACC system or World Class operating systems will be an advantage
• Frequent travel to customers and Bevcan plants both nationally and internationally
• Overtime requirements at short notice