Snr Specialist: Sales - JHB at Liberty Group South Africa

Purpose

• To provide specialist advice and support in sales, enabling the provision of sound sales expertise.

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Additional Requirements

• Must have strong group risk benefits experience, at least 3/5 years dealing with corporate intermediaries.

FAIS Requirements

• For the Representative

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Key Responsibilities

• Driving of new business growth and retention for existing clients
• Formation of strong relationships with existing intermediaries and clients
• Create plans and strategies to grow existing customer base and also look for new markets / opportunities.
• Proactively sourcing new business quotes by building a pipeline of opportunities
• Ensuring the processing and delivery of tasks allocated to you
• Negotiation skills: Negotiating terms, conditions and rates that will lead to securing of new business.
• Query resolution. Good at problem solving
• Excellent communication, negotiation and sales skills.
• Achieve new business targets
• Achieve retention targets
• Establishment of new partnerships and Joint Ventures
• Weekly activity reporting i.e. Pipeline, Anticipated deal
• Ongoing broker/client visit planner

Process

• Make recommendations to existing products based on market needs, product performance and competitor analysis to increase sales volume and profitability.
• Ensure business retention through the development of applicable sales techniques such as rate negotiations, product comparisons; changing perceptions.
• Review the effectiveness of operational org. performance processes and procedures and make improvement recommendations.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

• Customer service orientation.
• Planning and organising.
• Good written and verbal communication skills.
• Results orientation.
• Comprehensive Group Risk products knowledge.
• The successful incumbent will be expected to ‘hit the ground running’.
• Innovative thinking
• Deciding and Initiating Action
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Adhering to Principles and Values – 100% committed to the Liberty Values