Social Media and Community Manager at Interaction Design Foundation (IxDF)

What you will be doing

You will help us achieve our vision to become the best and most recognized design school on the planet. We’re not just saying that. We mean it very seriously, and we’ve come a long way on that road so far. Ahead of you is a highly rewarding and enriching journey on which you will:

• Share engaging educational content with our online audience of over 750,000 people

• Further refine social media strategy for Interaction Design Foundation and its network of publications

• Meaningfully engage and converse with our social media audience each day

• Contribute to discussions in forums about design

• Form partnerships with influential blogs and individuals who could become advocates for our community and our content

• Help our online audience find the resources they need from our vast library of courses and open-source literature

• Optimize and perfect every element of how we engage with our online audience, from the copy in our social media posts to the tools and processes we use to maintain conversations with our users

Our community is at the heart of what we do, and we put a colossal effort behind serving them as best we can. That’s why we’re looking for a talented and hard-working Social Media and Community Manager who has an eye for detail, an empathic nature to help people and a natural drive for perfection.

If you’re hungry to develop yourself professionally, you’ll find huge potential within our team to grow new skills. Overall, if you’re ready to help our community and, in turn, change the future of education, then congratulations—you’ve come to the right place!

About you

• You have several years’ experience as a community manager on social media

• You are well versed with the unique nuances and technical capabilities of commonly used social media platforms

• You are a convincing and compelling communicator who can advocate effectively

• You are a great conversationalist who is highly socially intelligent and loves to encounter new people and new perspectives

• You know what ownership of a task means and how to deliver it

• You are fluent in written English with exceptional writing skills, perfect grammar and an appreciation for the power of tone, brevity and microcopy

• You have a keen eye for content and you can quickly understand what type of content is meaningful, appropriate and useful in each situation or each platform

• You are hungry for efficiency and constantly looking for ways to maximize your results arising from the time you spend on a task

Bonus points

You get bonus points if you …

• have worked as a leader and in senior roles

• have experience with working remotely

• are already a member of the Interaction Design Foundation

• have a passion for, or are proficient in, design